![[Featured image] IT learner in a pink blouse sits at a desk with a laptop and book and considers which entry-level IT certification to get.](https://images.ctfassets.net/wp1lcwdav1p1/14lLHlq87ar3b4D3iUnyjp/a4a73e79a8de20871f2e7433792306fb/best-IT-certifications_1500x680.JPG?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
10 Essential IT Certifications for 2025
Whether you’re just starting out or are established in your career, IT certifications have their benefits. Here are 10 prominent entry-level IT certifications.
December 16, 2020
Article
IT Support
Learn about the skills and qualifications needed for a career as a help desk technician, IT support specialist or similar, and how these roles keep organizational technology systems running smoothly.
![[Featured image] A tattooed male computer technician works at a dual-screen workstation in an office with windows behind him.](https://images.ctfassets.net/wp1lcwdav1p1/6UAsg3PF2pv9onoBifGAuy/e0cc6abbb2eff80ae2be305990bb2954/computer-technician_1500x680.JPG?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
Explore popular IT support courses
Status: New AI skills
Skills you'll gain: Computer Networking, Package and Software Management, Network Troubleshooting, Systems Administration, Cloud Infrastructure, IT Infrastructure, TCP/IP, General Networking, File Systems, Microsoft Windows, Routing Protocols, Desktop Support, Network Protocols, Lightweight Directory Access Protocols, Linux, Active Directory, Computer Hardware, Technical Support, Software Installation, Technical Documentation
Skills you'll gain: Cloud Computing Architecture, Technical Support, Cloud Services, Cybersecurity, Computing Platforms, Hardware Troubleshooting, IT Service Management, Cloud Security, Cloud Infrastructure, Network Troubleshooting, Desktop Support, Cloud Platforms, Encryption, Data Storage, Cyber Attacks, Software Development Life Cycle, Professional Networking, Information Technology, Cloud Computing, Interviewing Skills
Status: AI skills
Microsoft
Skills you'll gain: Microsoft 365, Network Security, Business Software, Computer Hardware, Cybersecurity, Virtual Private Networks (VPN), Hardware Architecture, Generative AI, Operating Systems, Network Protocols, TCP/IP, Application Security, Microsoft Teams, Cloud Computing, Productivity Software, Microsoft Power Automate/Flow, Information Systems Security, Software Installation, Multi-Factor Authentication, Authentications
![[Featured image] A systems administrator in a gray shirt holds a tablet while standing between rows of black electrical equipment.](https://images.ctfassets.net/wp1lcwdav1p1/4j1kvXZ0NQ82wrIAj99Wm8/d4d96da50d84a9e0f1890cca4019b2f5/GettyImages-580501705.jpg?w=330&h=216&q=60&fit=fill&f=faces&fm=jpg&fl=progressive)
IT support covers a wide variety of skills and industries, from data analysis to customer service and beyond. With so many options and opportunities available, it can be tricky to know where to start. On Coursera, you'll find expert resources to support your goals, whether you're just starting out or are ready to take the next step in your career. Explore IT support topics, including:
