Master business analytics for data-driven decision-making. Learn to analyze business data, create reports, and generate insights.

University of Virginia Darden School Foundation
Skills you'll gain: ChatGPT, AI Personalization, Customer Communications Management, Persona Development, Customer Engagement, Generative AI, Customer Service, Target Audience, Customer experience improvement, Customer Support, Performance Analysis, Performance Improvement
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Standard Operating Procedure, Generative AI, Customer Support, ChatGPT, Product Support, AI Personalization, Customer Analysis, Personalized Service, LLM Application, Responsible AI, Customer experience improvement, Data Ethics, Customer Insights, Automation, Natural Language Processing
Intermediate · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Prompt Engineering, Large Language Modeling, Responsible AI, Generative AI, Policy Development, Data Ethics, Generative AI Agents, Legal Risk, Operational Risk, Regulatory Compliance, Labor Relations, Data Security, Personally Identifiable Information, Law, Regulation, and Compliance, Workforce Management, Human Resources, Journalism, Artificial Intelligence, Risk Management, Workforce Planning
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Gmail, Email Automation, Workflow Management, Business Correspondence, Organizational Skills, Productivity Software, Scheduling, Google Docs
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Content Performance Analysis, ChatGPT, Social Media Content, Content Strategy, Prompt Engineering, Target Audience, Social Media Campaigns, Social Media Marketing, Content Creation, Social Media, User Research, AI Personalization, Social Media Strategy, Market Research, Copywriting, Storytelling
Intermediate · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Customer Retention, Loyalty Programs, Customer Relationship Management, Brand Loyalty, Customer experience improvement, Customer Engagement, Customer Service, Consumer Behaviour, User Feedback, Customer Analysis, Marketing Strategies, Service Improvement, Personalized Service
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Office
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Oracle Cloud Applications, Month End Closing, Financial Data, Accounting and Finance Software, Budget Management, Financial Forecasting, Enterprise Resource Planning, Fiscal Management, Budgeting, Financial Planning, Workflow Management, Cash Flow Forecasting, Forecasting, Business Planning, Financial Reporting, Financial Analysis, Strategic Planning, Data Management, Data-Driven Decision-Making, Decision Making
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Overcoming Objections, Sales Development, Growth Mindedness, Lead Generation, Time Management, Active Listening, Customer Relationship Management (CRM) Software, Enthusiasm, Constructive Feedback, Verbal Communication Skills, Prospecting and Qualification, Phone Sales, Cold Calling, Interpersonal Communications, Productivity, Technical Sales, Cultural Diversity, Interviewing Skills, Salesforce, Storytelling
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Transportation Operations, Business Planning, Market Analysis, Process Design, Supplier Management, Cost Management
Mixed · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Systems Thinking, Simulations, Process Flow Diagrams, Systems Analysis, Complex Problem Solving, Software Visualization, Market Dynamics, Business Modeling, Decision Making
Advanced · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Courage, Ethical Standards And Conduct, Decision Making, Business Ethics, Technical Management, Professionalism, Engineering Management, Personal Integrity, Leadership
Build toward a degree
Beginner · Course · 1 - 4 Weeks