IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Microsoft Power Platform, Business Process Automation, Microsoft 365, Invoicing, No-Code Development, Application Design, Document Management, Data Integration
Beginner · Guided Project · Less Than 2 Hours

Duke University
Skills you'll gain: Telehealth, Teamwork, Patient Communication, Patient Evaluation, Collaboration, Health Technology, Vital Signs, Health Assessment, Patient Preparation, Health Care, Patient Coordination, Patient Education And Counseling, Clinical Assessment, Patient-centered Care, Patient Treatment, Patient Flow, End User Training and Support, Primary Care, Telecommunications, Communication
Beginner · Specialization · 1 - 4 Weeks

Skills you'll gain: Sales Presentation, Product Knowledge, Selling Techniques, Target Audience, Customer Relationship Building, Sales Prospecting, Verbal Communication Skills, Closing (Sales), Business-To-Consumer, Sales, Communication, Customer Analysis, Sales Strategy, Customer Engagement, Product Demonstration, Consumer Behaviour
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Convolutional Neural Networks, Random Forest Algorithm, Recurrent Neural Networks (RNNs), Decision Tree Learning, Deep Learning, Applied Machine Learning, Artificial Neural Networks, Artificial Intelligence and Machine Learning (AI/ML), Machine Learning Algorithms, Predictive Modeling, Supervised Learning, Computer Vision, Classification Algorithms, Natural Language Processing
Intermediate · Course · 1 - 3 Months

Fundação Instituto de Administração
Skills you'll gain: Systems Thinking, Surveys, Innovation, Simulations, Forecasting, Contingency Planning, Strategic Thinking, Simulation and Simulation Software, Process Flow Diagrams, Project Design, Systems Analysis, Corporate Strategy, Strategic Decision-Making, Business Planning, Complex Problem Solving, Business Strategy, Organizational Strategy, Analysis, Diagram Design, Verbal Communication Skills
Intermediate · Specialization · 3 - 6 Months

Google Cloud
Skills you'll gain: Google Workspace, Meeting Facilitation, Collaborative Software, Virtual Teams, Events and Conferences, Taking Meeting Minutes, Calendar Management, Live Streaming, Scheduling, Data Sharing
Beginner · Course · 1 - 3 Months

Rutgers the State University of New Jersey
Skills you'll gain: Business Ethics, Responsible AI, Case Studies, Governance, Ethical Standards And Conduct, AI Security, Compliance Management, Artificial Intelligence, Business Management, Regulation and Legal Compliance, Accountability, Information Privacy, Business Strategies, Decision Making, Social Impact, Social Justice
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: SQL, PostgreSQL, Query Languages
Advanced · Guided Project · Less Than 2 Hours

Skills you'll gain: Incident Response, Data Centers, DevSecOps, System Monitoring, Threat Detection, Infrastructure Security, Microsoft Servers, Security Management, Payment Card Industry (PCI) Data Security Standards, Information Systems Security, Windows Servers, IT Infrastructure, Security Information and Event Management (SIEM), Disaster Recovery, IT Automation, Virtual Machines, Configuration Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Test Automation, Test Case, API Testing, Test Script Development, Continuous Integration, Software Testing, Development Environment, Web Development Tools
Beginner · Guided Project · Less Than 2 Hours

Universitat Autònoma de Barcelona
Skills you'll gain: Natural Resource Management, Environment, Sustainable Development, Environmental Issue, Environmental Science, Life Sciences, Biology, Social Studies, Climate Change Adaptation, Water Quality, Science and Research
Beginner · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Team Management, Team Building, Expectation Management, Stakeholder Analysis, Resource Management, Relationship Management
Beginner · Course · 1 - 3 Months