IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Colorado Boulder
Skills you'll gain: Sociology, Social Sciences, Social Justice, Culture, Discussion Facilitation, Media and Communications, Electronic Media, World History, Ethical Standards And Conduct
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Selenium (Software), Test Script Development, Test Automation, Debugging, Automation, Web Scraping, Software Testing, Web Development Tools, Test Case, Browser Compatibility, Cascading Style Sheets (CSS)
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Stakeholder Management, Business Analysis, Requirements Elicitation, Requirements Management, Requirements Analysis, Change Requests, Business Process, Business Strategies, Project Management, Solution Design, Business Modeling, Communication Planning, Business Process Modeling, Stakeholder Analysis, Problem Solving, Root Cause Analysis, Risk Management
Intermediate · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Responsible AI, Data Ethics, Artificial Intelligence, Generative AI, AI Enablement, Creativity, Ethical Standards And Conduct, Risk Management Framework, Environmental Issue, Analysis, Intellectual Property, Leadership
Beginner · Course · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Video Game Development, Branding, Organizational Structure, Organizational Strategy, Game Design, Competitive Analysis, Strategic Partnership, Brand Management, Team Management, Entrepreneurial Finance, Fundraising and Crowdsourcing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Generative AI Agents, AI Orchestration, AI Workflows, Business Process Automation, Make.com, Automation, Microsoft Power Automate/Flow, Generative AI, LangChain, Agentic Workflows, OpenAI API, LLM Application, AI Security, Prompt Engineering, Slack (Software), Cloud Computing, Artificial Intelligence and Machine Learning (AI/ML), Scalability, Artificial Intelligence, Google Sheets
Beginner · Course · 1 - 4 Weeks
Google Cloud
Skills you'll gain: Google Workspace, File Management, Document Management, Collaborative Software, Cloud Storage, Data Sharing, Shared Media, Content Management, Identity and Access Management
Beginner · Course · 1 - 3 Months

Universidades Anáhuac
Skills you'll gain: Customer Success Management, Customer Retention, Customer Engagement, Customer Relationship Management, Customer and Client Support, Customer experience improvement, Customer Data Management, Customer Relationship Management (CRM) Software, Customer Insights, Sales Management, Leadership, Performance Metric, Sales Strategy, Cross-Functional Collaboration
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Tidyverse (R Package), Rmarkdown, R Programming, Ggplot2, Data Import/Export, Data Visualization, Data Manipulation, Data Visualization Software, Data Analysis, Data Science, Data Storytelling, Statistical Analysis, Relational Databases, Data Cleansing, Data Transformation, Statistical Programming, Data Integration, Software Installation, Programming Principles, Communication
Beginner · Specialization · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Robotics, Data Mapping, Real-Time Operating Systems, Simulations, Linear Algebra, Python Programming, Algorithms, Computer Programming
Build toward a degree
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Restful API, Spring Boot, Full-Stack Web Development, React.js, IntelliJ IDEA, Application Programming Interface (API), Object-Relational Mapping, JavaScript Frameworks, Integrated Development Environments, Front-End Web Development, YAML, Web Applications, Web Development Tools, Back-End Web Development, Data Access, User Interface (UI), MongoDB, UI Components, Application Frameworks, Databases
Intermediate · Specialization · 1 - 4 Weeks

Coursera
Skills you'll gain: Train The Trainer, Virtual Environment, Technical Communication, Design, Education Software and Technology, Communication
Beginner · Guided Project · Less Than 2 Hours