IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Fundação Instituto de Administração
Skills you'll gain: Process Mapping, Process Analysis, Process Improvement, Business Modeling, Business Process, Organizational Structure, Project Design, Project Management, Business Management, Operations Management, Organizational Strategy, Leadership and Management, Strategic Planning, Innovation
Mixed · Course · 1 - 3 Months

Edureka
Skills you'll gain: Cyber Security Assessment, Malware Protection, Automation, Human Machine Interfaces
Beginner · Course · 1 - 4 Weeks

Zoho Corporation
Skills you'll gain: Sales Process, Account Management, Sales Management, Selling Techniques, Sales, Customer Relationship Management (CRM) Software, Customer Relationship Management, Sales Pipelines, General Sales Practices, Sales Training, Sales Presentation, Closing (Sales), Process Mapping, Sales Strategy, Business Software, Sales Enablement, Customer Relationship Building, Verbal Communication Skills, Problem Solving, Critical Thinking
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Medical Billing, Denial Management, Medical Billing and Coding, Billing, Revenue Cycle Management, Accounts Receivable, Payment Processing and Collection, Health Information Management, Medical Records, Regulatory Compliance
Beginner · Course · 1 - 3 Months

The University of Chicago
Skills you'll gain: Education and Training, Teaching, Public History, Higher Education, Social Studies, Common Core Standards, Economics, Policy, and Social Studies, Public Policies, Policy Analysis, Program Evaluation, Political Sciences, Research, Governance, Socioeconomics
Mixed · Course · 1 - 3 Months

Skills you'll gain: Collaborative Software, Intranet, Project Documentation, Organizational Skills, Team Oriented, Document Management, Content Management Systems, Collaboration, Productivity Software, Knowledge Transfer, Content Development and Management, Information Architecture, Data Management, Content Creation, Cloud Platforms
Intermediate · Guided Project · Less Than 2 Hours

Alex Genadinik
Skills you'll gain: Business Development, B2B Sales, Strategic Partnership, Negotiation, Proposal Writing, Price Negotiation, Contract Negotiation, New Business Development, Consultative Selling, Selling Techniques, Inside Sales, Phone Sales, Sales Development, Sales, Non-Verbal Communication, Marketing Psychology, Search Engine Optimization, Sales Prospecting, Relationship Building, Telephone Skills
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Data Analysis Expressions (DAX), Power BI, Business Analysis, Financial Data, Business Intelligence, Data Modeling, Financial Analysis, Time Series Analysis and Forecasting, Data Visualization, Data Import/Export
Intermediate · Guided Project · Less Than 2 Hours

University of Michigan
Skills you'll gain: Histogram, Generative AI, Model Evaluation, Data Literacy, Data Visualization, Data Presentation, Statistical Hypothesis Testing, Scientific Methods, Descriptive Statistics, Data Storytelling, Statistics, Data Analysis, Data Ethics, Experimentation, Data Science, Data-Driven Decision-Making, Research Design, Statistical Visualization, AI Enablement, Artificial Intelligence
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Linux Administration, Ubuntu, Lightweight Directory Access Protocols, File Systems, Linux, Linux Commands, Bash (Scripting Language), Linux Servers, Firewall, Virtual Machines, Package and Software Management, Virtualization, Remote Access Systems, Unix, File Management, Operating System Administration, Unix Shell, Shell Script, Containerization, Git (Version Control System)
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Presentations, Business Intelligence, Dashboard, Tableau Software, IBM Cognos Analytics, Statistical Analysis, Business Analytics, Data Analysis, Looker (Software), Regression Analysis, Data Visualization, PostgreSQL, Interactive Data Visualization, Pivot Tables And Charts, Data Visualization Software, Data Cleansing, Microsoft Excel, SQL, Data Preprocessing, Data Manipulation
Advanced · Course · 1 - 3 Months

Skills you'll gain: SQL, Query Languages, Data Access, Database Software, Relational Databases, Data Manipulation, Problem Solving
Beginner · Guided Project · Less Than 2 Hours