IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Employee Retention, Employee Engagement, Workplace inclusivity, Talent Management, Employee Onboarding, Employee Surveys, Employee Performance Management, Diversity and Inclusion, Workforce Planning, Telecommuting, Workforce Management, Stress First Aid, Virtual Teams
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Marketing Budgets, Social Media Content, Social Media Campaigns, Collaborative Software, Social Media Marketing, Content Creation, Video Editing, Marketing Materials, Marketing, Graphic Design, Photo Editing
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Data Pipelines, Apache Hadoop, Extract, Transform, Load, Data Transformation, Apache Hive, Big Data, Data Warehousing, Strategic Decision-Making, Apache Spark, Data Integration, Data Processing, Data Management, Data Analysis, Scalability
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Prototyping, User Interface (UI) Design, Figma (Design Software), Mobile Development, Mockups, Wireframing, Collaborative Software
Beginner · Guided Project · Less Than 2 Hours

Northeastern University
Skills you'll gain: Responsible AI, Generative AI, AI Workflows, Data Ethics, Model Evaluation, Data Governance, Governance, Artificial Intelligence, Machine Learning, Ethical Standards And Conduct, Organizational Strategy, Social Impact, Benchmarking, Emerging Technologies
Beginner · Course · 1 - 3 Months

Skills you'll gain: Business Planning, Competitive Analysis, Product Management, Market Analysis, Collaborative Software, Business Modeling, Version Control, Business Strategy, Organizational Skills, Business Writing, Organizational Structure, Business Priorities
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Sales Pipelines, Sales Development, Sales Process, Lead Generation, Sales Management, Sales Prospecting, Sales, Sales Strategy, Customer Relationship Management (CRM) Software, Automation
Intermediate · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Web Scraping, Data Ethics, Data Transformation, Tidyverse (R Package), Data Wrangling, Data Cleansing, Data Manipulation, Data Collection, Data Pipelines, Data Preprocessing, Personally Identifiable Information, Data Integrity, R Programming, Exploratory Data Analysis, Information Privacy, Statistical Programming
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Penetration Testing, Cyber Security Assessment, Exploitation techniques, Vulnerability Assessments, Intrusion Detection and Prevention, Brute-force attacks, Application Security, Network Security, Virtual Local Area Network (VLAN), Cloud Security, API Testing, Wireless Networks
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Blockchain, Application Deployment, Integrated Development Environments, Development Testing, Application Development, Web Applications, Javascript
Beginner · Guided Project · Less Than 2 Hours

LearnKartS
Skills you'll gain: Workplace inclusivity, Diversity and Inclusion, Diversity Training, Diversity Equity and Inclusion Initiatives, Diversity Awareness, Cultural Diversity, Team Building, People Management, Workforce Development
Beginner · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Conflict Management, Active Listening, Mediation, Teamwork, Collaboration, De-escalation Techniques, Negotiation, Leadership, Interpersonal Communications, Emotional Intelligence, Empathy, Accountability
Beginner · Course · 1 - 4 Weeks