IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Emory University
Skills you'll gain: Marketing, Marketing Communications, Target Market
Beginner · Course · 1 - 3 Months

Skills you'll gain: Remote Access Systems, Network Troubleshooting, Network Administration, Virtual Private Networks (VPN), Hardening, TCP/IP, Cybersecurity, Dynamic Host Configuration Protocol (DHCP), Human Factors (Security), Technical Support and Services, Encryption, Command-Line Interface, Authentications, Wireless Networks
Advanced · Course · 1 - 4 Weeks

Amazon Web Services
Skills you'll gain: Amazon Web Services, Database Administration, Relational Databases, Database Software, IT Automation
Mixed · Course · 1 - 4 Weeks

Logical Operations
Skills you'll gain: Microsoft Power Platform, No-Code Development, Application Deployment, Application Design, Application Development, Microsoft 365, Dashboard, Data-Driven Decision-Making, Software Design, Project Planning, Product Testing, Software Development, Business Solutions, Software Architecture
Mixed · Course · 1 - 3 Months

Coursera
Skills you'll gain: Generative AI, Responsible AI, Data Ethics, Data Quality, Data Strategy, AI Enablement, Applied Machine Learning, Exploratory Data Analysis, Machine Learning, Machine Learning Methods
Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Program Evaluation, Health Equity, Quantitative Research, Data Analysis, Statistical Analysis, Analysis, Statistical Reporting, Data Collection, Sampling (Statistics), Public Health and Disease Prevention, Regression Analysis, Maternal Health, Data Quality
Intermediate · Course · 1 - 3 Months

University of Amsterdam
Skills you'll gain: Social Sciences, Surveys, Social Determinants Of Health, Scientific Methods, Infectious Diseases, Community Health, Health Systems, Public Health, Health Policy, Governance, Systems Thinking, Health Care Procedure and Regulation
Intermediate · Course · 1 - 4 Weeks

DeepLearning.AI
Skills you'll gain: Retrieval-Augmented Generation, Vector Databases, Anomaly Detection, Embeddings, LLM Application, Generative AI, Semantic Web, Application Design, Natural Language Processing, Image Analysis, AI Personalization
Beginner · Project · Less Than 2 Hours

DeepLearning.AI
Skills you'll gain: LLM Application, Tool Calling, Retrieval-Augmented Generation, Large Language Modeling, Generative AI Agents, AI Workflows, Context Management, Prompt Engineering, Agentic systems, Data Persistence, System Design and Implementation
Intermediate · Project · Less Than 2 Hours

Birla Institute of Technology & Science, Pilani
Skills you'll gain: Operating Systems, OS Process Management, Unix, System Programming, Command-Line Interface, Unix Commands, File Systems, System Monitoring, Performance Tuning, Package and Software Management, File Management, Data Structures, Algorithms, Cloud Platforms, User Accounts, Security Controls
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Digital Transformation, Network Infrastructure, Network Architecture, Operational Efficiency, Cloud Infrastructure, General Networking, Cloud-Native Computing, Wireless Networks, Technology Solutions, Emerging Technologies, Virtualization, Distributed Computing, Scalability
Beginner · Course · 1 - 4 Weeks

Indian Institute for Human Settlements
Skills you'll gain: Social Justice, Public Policies, Community Development, Sustainable Development, Policy Analysis, Social Studies, Socioeconomics, Advocacy, Economics, Case Studies, International Relations, Law, Regulation, and Compliance
Beginner · Course · 1 - 3 Months