IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Microsoft Power Platform, Microsoft Power Automate/Flow, Microsoft Teams, Microsoft 365, Generative AI Agents, Internal Communications, Data Store
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: AWS Kinesis, AWS SageMaker, AWS CloudFormation, Cloud Engineering, Data Quality, Docker (Software), Data Pipelines, Data Security, Databases, Version Control, Apache Spark, Data Modeling, Cloud Security, Cloud Storage, Network Security, Kubernetes, Git (Version Control System), Amazon Elastic Compute Cloud, AWS Identity and Access Management (IAM), Data Processing
Beginner · Specialization · 1 - 3 Months

University of Western Australia
Skills you'll gain: Diversity Awareness, Diversity and Inclusion, Diversity Equity and Inclusion Initiatives, Workplace inclusivity, Recruitment Strategies, Recruitment, Talent Acquisition, Interviewing Skills, Employee Onboarding, Data Collection, Surveys
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Prototyping, Figma (Design Software), Wireframing, Mockups, Collaborative Software, Web Design, Usability, User Interface (UI) Design
Beginner · Guided Project · Less Than 2 Hours

Board Infinity
Skills you'll gain: Cyber Threat Hunting, Incident Response, Computer Security Incident Management, Cybersecurity, Network Security, Cyber Security Policies, Threat Detection, Security Controls, Threat Management, Intrusion Detection and Prevention, Firewall, Security Information and Event Management (SIEM), Continuous Monitoring, Endpoint Security, Network Monitoring, Malware Protection
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Data Import/Export, Web Scraping, Tidyverse (R Package), Data Integration, Data Manipulation, Data Transformation, Relational Databases, Google Sheets, Unstructured Data, R Programming, Extensible Markup Language (XML), Spreadsheet Software, Databases, SQL, Application Programming Interface (API)
Beginner · Course · 1 - 3 Months

Skills you'll gain: Product Roadmaps, Business Analysis, Requirements Management, Team Building, Business Requirements, Acceptance Testing, Business Process Modeling, Agile Methodology, Project Management Software, Business Modeling, Agile Project Management, Stakeholder Analysis, Registration, Stakeholder Communications
Intermediate · Course · 1 - 4 Weeks

LearnKartS
Skills you'll gain: Salesforce, Salesforce Development, Customer Relationship Management, Customer Relationship Management (CRM) Software, Data Migration, Data Management, System Configuration, Workflow Management, Data Validation, Cloud Computing, Business Reporting, Business Process Automation, User Accounts, Data Modeling, Administration, Role-Based Access Control (RBAC), Data Security
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Generative AI, Generative Adversarial Networks (GANs), System Monitoring, Data Ethics, AI Security, Large Language Modeling, Responsible AI, LLM Application, Artificial Intelligence, AI Enablement, Event Monitoring, Model Evaluation, Automation, Threat Detection, Emerging Technologies, Machine Learning
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Software Documentation, Generative AI, Debugging, ChatGPT, Integrated Development Environments, Development Environment, Python Programming, Prompt Engineering, Software Development, Application Development
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: System Monitoring, Computer Security Incident Management, Network Analysis, Data Integrity
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Vulnerability Assessments, Cyber Threat Intelligence, Vulnerability Management, Cybersecurity, Data Persistence, Risk Analysis
Advanced · Course · 1 - 3 Months