IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Amsterdam
Skills you'll gain: Policy Analysis, Visionary, Systems Thinking, Innovation, Creative Thinking, Sustainable Development, Sustainable Systems, Social Justice, Case Studies, Cultural Diversity, Critical Thinking, Emerging Technologies
Intermediate · Course · 1 - 3 Months

Packt
Skills you'll gain: Conflict Management, Active Listening, Mediation, Teamwork, Collaboration, De-escalation Techniques, Negotiation, Leadership, Interpersonal Communications, Emotional Intelligence, Empathy, Accountability
Beginner · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Negotiation, Business Communication, Vocabulary, Business Writing, Forecasting, English Language, Budgeting, Verbal Communication Skills, Financial Acumen, Business Ethics, Auditing, Influencing
Intermediate · Course · 1 - 3 Months

Institut Mines-Télécom
Skills you'll gain: Internet Of Things, Wireless Networks, Network Routing, Local Area Networks, Network Architecture, Network Protocols, Network Performance Management, Computer Networking, Telecommunications
Intermediate · Course · 1 - 3 Months

Skills you'll gain: MySQL, SQL, MySQL Workbench, Query Languages, Descriptive Statistics, Data Analysis
Intermediate · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Clinical Documentation, Generative AI Agents, Healthcare Ethics, Responsible AI, Clinical Informatics, Medical Records, Medical History Documentation, Health Information Management and Medical Records, Health Informatics, Prompt Engineering, Health Technology, System Implementation
Intermediate · Course · 1 - 4 Weeks

American Museum of Natural History
Skills you'll gain: Scientific Visualization, Environment, Physics, General Science and Research, Taxonomy, Scientific Methods, Biology, Chemistry
Beginner · Course · 1 - 3 Months

Macquarie University
Skills you'll gain: Cyber Security Strategy, Threat Management, Cyber Risk, Security Management, Cybersecurity, Security Strategy, Risk Analysis, Cyber Security Policies, Governance Risk Management and Compliance, Cyber Security Assessment, Cyber Threat Intelligence, Business Risk Management, Risk Control, Strategic Leadership, Operational Risk, Risk Management, Safety Culture, Stakeholder Communications
Beginner · Course · 1 - 3 Months

University of Maryland, College Park
Skills you'll gain: Stakeholder Communications, Target Audience, Communication Planning, Professional Development, Strategic Communication, Communication Strategies, Communication, Project Management, Stakeholder Engagement, Constructive Feedback, Team Building, Stakeholder Analysis, Storytelling
Beginner · Course · 1 - 3 Months

Skills you'll gain: Oracle Databases, Database Administration, Relational Databases, Database Management Systems, Database Architecture and Administration, Database Systems, Database Management, Multi-Tenant Cloud Environments, Software Installation, System Configuration, SQL, Virtual Environment, Virtual Machines
Intermediate · Course · 1 - 3 Months

Packt
Skills you'll gain: Application Deployment, Windows PowerShell, Operating System Administration, Patch Management, System Monitoring, Active Directory, Software Installation, System Configuration, Microsoft Intune (Mobile Device Management Software), Configuration Management, Operating Systems, System Support, Package and Software Management, Microsoft Windows, Continuous Deployment, Azure Active Directory, SQL Server Reporting Services, Systems Administration, Hyper-V, Enterprise Architecture
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Web Scraping, Real Time Data, OpenAI API, Natural Language Processing, Python Programming, Web Applications, Language Interpretation, Translation, and Studies, Application Development, Machine Learning
Intermediate · Guided Project · Less Than 2 Hours