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    • It Support

    IT Support Courses Online

    Learn IT support principles for troubleshooting and maintaining technology systems. Understand how to provide technical assistance and resolve IT issues.

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    Explore the IT Support Course Catalog

    • C

      Coursera Project Network

      Mapa de empatía en Miro

      Skills you'll gain: Team Building, Collaborative Software, Team Oriented, Customer Insights, User Research, Design Thinking, Workflow Management, Entrepreneurship

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      S

      SkillUp

      Logging and Monitoring Tools in Azure

      Skills you'll gain: Microsoft Azure, Cloud Security, Database Management, Relational Databases, Disaster Recovery, Data Storage Technologies, System Monitoring, Data Storage, Data Management, Role-Based Access Control (RBAC), Encryption

      Intermediate · Course · 1 - 4 Weeks

    • P

      Packt

      Risk Management for Cyber Security Managers

      Skills you'll gain: Incident Response, Cyber Risk, Threat Management, Security Controls, Vulnerability Assessments, Risk Management, Technical Communication, Cybersecurity, Business Continuity Planning, Business Risk Management, Disaster Recovery, Business Communication

      Beginner · Course · 1 - 3 Months

    • Status: Free Trial
      Free Trial
      A

      Arizona State University

      Dark Data Migration and Architecture

      Skills you'll gain: Data Transformation, Data Literacy, Engineering Management, Data-Driven Decision-Making, Computational Thinking, Exploratory Data Analysis, Data Integration, Capacity Management, Data Analysis, Decision Making, Data Modeling, Data Quality, Data Warehousing, Strategic Decision-Making, Data Strategy, Data Lakes, Unstructured Data, Complex Problem Solving, Data Governance, Data Access

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      L

      LearnQuest

      Incident Management and Continuous Improvement

      Skills you'll gain: Incident Management, Incident Response, Security Management, Computer Security Incident Management, Continuous Monitoring, Infrastructure Security, Cybersecurity, Cyber Security Policies, Remote Access Systems, Telecommuting, Cyber Security Assessment, Security Controls, Security Strategy, Security Awareness, Employee Engagement

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Michigan

      Answering Interesting Questions with Data

      Skills you'll gain: Relational Databases, Data Visualization Software, Web Scraping, Database Management, Scatter Plots, Data Manipulation, SQL, JSON, Application Programming Interface (API), Data Import/Export, Python Programming, Extensible Markup Language (XML), Hypertext Markup Language (HTML)

      Intermediate · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      U

      University of Leeds

      Introduction to Technology-Assisted Decision-Making

      Skills you'll gain: Resource Allocation, Operations Research, Production Planning, Graph Theory, Data-Driven Decision-Making, Decision Making, Mathematical Modeling, Process Optimization, Network Planning And Design, Complex Problem Solving, Computational Logic, Algorithms, Linear Algebra, Cryptography

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      P

      Packt

      Incident Response, Risk Management, and Compliance

      Skills you'll gain: Risk Management, Incident Response, Business Risk Management, Secure Coding, Cybersecurity, Cyber Security Assessment, Threat Modeling, Application Security, ISO/IEC 27001, Security Information and Event Management (SIEM), Personally Identifiable Information, Cyber Threat Intelligence, Data Security, Malware Protection, Penetration Testing, Security Controls, General Data Protection Regulation (GDPR), Threat Detection, Compliance Management, Governance

      Intermediate · Course · 1 - 3 Months

    • Status: Preview
      Preview
      E

      Edureka

      Data Wrangling with MongoDB

      Skills you'll gain: MongoDB, NoSQL, Database Management, Databases, Database Design, Data Wrangling, Data Modeling, Performance Tuning, Data Manipulation, Data Processing, Analytics, Scalability

      Intermediate · Course · 1 - 3 Months

    • Status: Free
      Free
      A

      Amazon Web Services

      Troubleshooting: AWS CloudFormation Stacks

      Skills you'll gain: AWS CloudFormation, Amazon Web Services, Network Troubleshooting, Cloud Management, Cloud Computing, Technical Support, Cloud Infrastructure, Issue Tracking, Technical Documentation

      Beginner · Course · 1 - 4 Weeks

    • P

      Packt

      Managing Conflict

      Skills you'll gain: Conflict Management, Active Listening, Mediation, Teamwork, Collaboration, De-escalation Techniques, Negotiation, Interpersonal Communications, Emotional Intelligence, Empathy, Accountability

      Beginner · Course · 1 - 4 Weeks

    • Status: Preview
      Preview
      C

      Coursera Instructor Network

      Essential Online Collaboration Skills

      Skills you'll gain: Virtual Teams, Meeting Facilitation, Team Motivation, Collaborative Software, Collaboration, Team Management, Team Leadership, Team Building, Telecommuting, Teamwork, Rapport Building, Team Performance Management, Conflict Management, Communication Strategies, Trustworthiness, Communication

      Intermediate · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular it support courses

    • Mapa de empatía en Miro: Coursera Project Network
    • Logging and Monitoring Tools in Azure: SkillUp
    • Risk Management for Cyber Security Managers: Packt
    • Dark Data Migration and Architecture: Arizona State University
    • Incident Management and Continuous Improvement: LearnQuest
    • Answering Interesting Questions with Data: University of Michigan
    • Introduction to Technology-Assisted Decision-Making: University of Leeds
    • Incident Response, Risk Management, and Compliance: Packt
    • Data Wrangling with MongoDB: Edureka
    • Troubleshooting: AWS CloudFormation Stacks: Amazon Web Services

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