The language used throughout the course, in both instruction and assessments.

Starweaver
Skills you'll gain: Customer experience strategy (CX), Service Design, Design Thinking, Change Management, Vendor Management, Hospitality Management, Vendor Relationship Management, Social Media Marketing, Process Mapping, Key Performance Indicators (KPIs), Social Media, Performance Measurement, Digital Media Strategy, Content Creation, Operational Efficiency, Digital Marketing, Leadership, Customer Engagement, Search Engine Optimization, Content Management
Intermediate · Specialization · 1 - 3 Months

Macquarie University
Skills you'll gain: Persuasive Communication, Overcoming Objections, Influencing, Rapport Building, Storytelling, Leadership, Communication, Meeting Facilitation, Public Speaking, Verbal Communication Skills, Presentations, Non-Verbal Communication, Decision Making
Mixed · Course · 1 - 3 Months

Coursera Project Network
Skills you'll gain: Team Management, Team Performance Management, Organizational Skills, Collaborative Software, Telecommuting, Time Management, Virtual Teams, Project Management, Payroll Processing, Management Reporting, Billing, Leadership
Intermediate · Guided Project · Less Than 2 Hours

University of Colorado System
Skills you'll gain: Product Roadmaps, Cross-Functional Collaboration, Product Development, Cross-Functional Team Leadership, Team Building, Collaboration, Meeting Facilitation, Empathy, Team Management, Team Motivation, Product Management, Discussion Facilitation, Leadership, Business Priorities, Conflict Management, Goal Setting, Continuous Improvement Process
Beginner · Course · 1 - 3 Months

IE Business School
Skills you'll gain: Growth Strategies, Entrepreneurship, Diversity and Inclusion, Team Building, Culture Transformation, Governance, Business Risk Management, Key Performance Indicators (KPIs), Corporate Strategy, Employee Onboarding, Go To Market Strategy, Risk Management, Sales Management, Compliance Management, Product Management, Case Studies, Sales Strategy, New Business Development, Product Development, Leadership
Intermediate · Specialization · 3 - 6 Months

Universidades Anáhuac
Skills you'll gain: Customer Success Management, Customer Service, Customer Retention, Customer Engagement, Customer Relationship Management, Customer and Client Support, Customer experience improvement, Customer Data Management, Customer Insights, Sales Management, Leadership, Business Metrics, Performance Metric, General Sales Practices, Sales Strategy, Cross-Functional Collaboration
Beginner · Course · 1 - 3 Months

Università Bocconi
Skills you'll gain: Team Motivation, Professional Networking, Conflict Management, Intercultural Competence, Organizational Leadership, Cross-Functional Team Leadership, Relationship Building, Cultural Sensitivity, Cultural Diversity, Leadership, Team Management, Business Leadership, International Relations, Communication, Ethical Standards And Conduct
Mixed · Course · 1 - 3 Months

University of Toronto
Skills you'll gain: Influencing, Communication, Leadership, Virtual Teams, Presentations, Professional Development, Team Building, Business Communication, Meeting Facilitation, Interpersonal Communications, Collaboration, Negotiation, Digital Communications
Beginner · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Constructive Feedback, Decision Making, Peer Review, Personal Development, Cooperation, Self-Awareness, Critical Thinking, Growth Mindedness, Communication Strategies, Leadership, Adaptability, Creativity, Communication, People Management
Beginner · Course · 1 - 4 Weeks

Coursera Project Network
Skills you'll gain: Business Strategy, Strategic Thinking, Value Propositions, Competitive Analysis, Entrepreneurship, New Business Development, Market Research, Innovation, Strategic Planning, Organizational Strategy, Spreadsheet Software, Leadership
Intermediate · Guided Project · Less Than 2 Hours

University of Colorado System
Skills you'll gain: Sustainability Reporting, Organizational Change, Sustainable Design, Stakeholder Analysis, Environmental Social And Corporate Governance (ESG), Corporate Sustainability, Leadership and Management, Key Performance Indicators (KPIs), Change Management, Product Design, Packaging and Labeling, Leadership, Product Lifecycle Management
Beginner · Course · 1 - 3 Months

Universidad de los Andes
Skills you'll gain: Emotional Intelligence, Team Management, Social Skills, Leadership, Empathy, Conflict Management, Personal Development, Social Media, Systems Thinking, Communication, Active Listening
Intermediate · Course · 1 - 4 Weeks