IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Enterprise Application Management, Project Management, Configuration Management, Change Control, Data Management, End User Training and Support, Data Import/Export
Beginner · Course · 1 - 3 Months

Skills you'll gain: Writing, Writing and Editing, Honesty, Storytelling, Journals, Editing, Content Creation, Personal Development, Investigation, Self-Awareness
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Account Management, AI Personalization, Customer Engagement, Generative AI Agents, Customer Communications Management, Customer experience improvement, Personalized Service, Customer Insights, Communication, Scalability, Customer Relationship Management (CRM) Software, Data Ethics, Responsible AI, Predictive Modeling, Business Process Automation, Analytics, Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Team Building, Agile Project Management, Sprint Planning, Agile Software Development, Backlogs, Team Management, Agile Methodology, Sprint Retrospectives, Project Risk Management, Project Management, Meeting Facilitation, Stakeholder Engagement, Continuous Improvement Process
Intermediate · Course · 1 - 3 Months

DeepLearning.AI
Skills you'll gain: Federated Learning, Transfer Learning, AI Security, Large Language Modeling, PyTorch (Machine Learning Library), Information Privacy, Distributed Computing, Machine Learning
Beginner · Project · Less Than 2 Hours

Coursera
Skills you'll gain: Diversity Programs, Compliance Management, Supplier Management, Regulatory Compliance, Diversity Equity and Inclusion Initiatives, Supplier Relationship Management, Strategic Sourcing, Diversity and Inclusion, Procurement, Supply Chain, Community Development, Innovation, Economic Development
Intermediate · Course · 1 - 4 Weeks

EDHEC Business School
Skills you'll gain: Intellectual Property, Business Strategy, Strategic Thinking, Competitive Analysis, Corporate Strategy, Law, Regulation, and Compliance, Asset Management, Legal Strategy, Portfolio Management, Case Studies, Asset Protection, Brand Management, Entrepreneurship, Risk Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Non-Verbal Communication, Exploitation techniques, Human Factors (Security), Investigation, Data Collection, Cyber Threat Intelligence, Security Awareness, Persuasive Communication, Social Sciences, Rapport Building, Email Security
Intermediate · Course · 1 - 3 Months

DeepLearning.AI
Skills you'll gain: Prompt Engineering, Retrieval-Augmented Generation, Tool Calling, LLM Application, JSON, Large Language Modeling, Model Deployment, Artificial Intelligence
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Amazon CloudWatch, Network Troubleshooting, Continuous Monitoring, Identity and Access Management, AWS Identity and Access Management (IAM), Encryption, Network Security, System Monitoring, Network Administration, Amazon Web Services, Security Controls, Cloud Security, Firewall, Network Monitoring, Network Performance Management, Governance
Intermediate · Course · 1 - 4 Weeks

Duke University
Skills you'll gain: Due Diligence, Contract Negotiation, Strategic Partnership, Negotiation, Social Impact, Environmental Social And Corporate Governance (ESG), Value Propositions, Fundraising, Entrepreneurship, Storytelling, Investments, Entrepreneurial Finance, Investment Management, Capital Markets, Financial Market, Finance, International Finance, Financial Management, Business Strategy, Business Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Collaborative Software, Large Language Modeling, Data Preprocessing, Data Validation, Data Cleansing, Natural Language Processing, Verification And Validation, Transfer Learning, Data Quality, AI Workflows, Model Deployment
Intermediate · Course · 1 - 4 Weeks