IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Amazon CloudWatch, CI/CD, Application Deployment, Cloud Deployment, Serverless Computing, Application Lifecycle Management, DevOps, Amazon Web Services, AWS CloudFormation, Continuous Integration, Infrastructure as Code (IaC), Continuous Delivery, Containerization, Cloud Applications, Cloud Security, System Monitoring
Advanced · Course · 1 - 3 Months

Skills you'll gain: Network Protocols, Network Performance Management, Network Monitoring, Network Troubleshooting, Threat Detection, Network Analysis, TCP/IP, Web Servers, Intrusion Detection and Prevention, Network Security
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Goal Setting, User Feedback, Constructive Feedback, Employee Performance Management, Performance Appraisal, Registration, Dashboard, Email Automation, Collaborative Software, Digital Communications, Critical Thinking
Beginner · Guided Project · Less Than 2 Hours

University of Colorado Boulder
Skills you'll gain: Business Ethics, Ethical Standards And Conduct, Engineering Management, Ancient History, Human Development, Cultural Diversity, Technology Strategies, Business Leadership, Anthropology, Social Sciences, Artificial Intelligence, Leadership
Build toward a degree
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Network Security, Cryptography, Firewall, Cybersecurity, Intrusion Detection and Prevention, Virtual Private Networks (VPN), Cloud Security, Public Key Infrastructure, Network Monitoring, Encryption, Network Architecture, Dynamic Host Configuration Protocol (DHCP), Human Factors (Security), Local Area Networks, Virtual Local Area Network (VLAN), Network Switches, Authentications
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Storage Technologies, Data Storage, File Systems, Information Management, Data Centers, Servers, Data Management, Disaster Recovery, Data Integrity, Infrastructure Architecture, Enterprise Architecture, Configuration Management, System Configuration, Scalability
Beginner · Course · 1 - 3 Months

Skills you'll gain: Sales Pipelines, Sales Development, Sales Process, Lead Generation, Sales Management, Sales Prospecting, Sales, Sales Strategy, Customer Relationship Management (CRM) Software, Automation
Intermediate · Course · 1 - 4 Weeks

Universitat Autònoma de Barcelona
Skills you'll gain: Student-Centred Learning, Entrepreneurship, Train The Trainer, Design Thinking, Digital pedagogy, Problem Solving, Innovation, Creative Thinking, Higher Education, Ideation, Collaboration, Analysis
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Software-Defined Networking, Network Architecture, Network Planning And Design, Wide Area Networks, Virtual Private Networks (VPN), Network Security, Network Performance Management, Network Infrastructure, Network Monitoring, Firewall, Network Routing, System Implementation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Excel, Spreadsheet Software, Data Integration, Excel Formulas, Data Import/Export
Intermediate · Guided Project · Less Than 2 Hours
Skills you'll gain: Responsible AI, Data Ethics, Artificial Intelligence, Compliance Management, Risk Mitigation, OpenAI, Mitigation, Ethical Standards And Conduct, Model Evaluation, Auditing, Governance
Intermediate · Course · 1 - 4 Weeks

Dassault Systèmes
Skills you'll gain: Issue Tracking, Collaborative Software, Document Management, Product Lifecycle Management, Microsoft Office, Workflow Management, Innovation, Data Sharing, Work Order, Project Coordination, Prioritization, Content Management
Beginner · Course · 1 - 4 Weeks