IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Product Flow Diagram, Process Flow Diagrams, New Product Development, Go To Market Strategy, Product Development, Product Roadmaps, Product Improvement, Product Design, Customer experience strategy (CX), User Research, User Feedback, Customer Insights, Analysis
Intermediate · Course · 1 - 4 Weeks

JetBrains
Skills you'll gain: Large Language Modeling, Generative AI Agents, Software Development Tools, IntelliJ IDEA, Artificial Intelligence, AI Product Strategy, AI Workflows, Artificial Intelligence and Machine Learning (AI/ML), Integrated Development Environments, Agentic systems, Software Development, Generative AI, Software Development Life Cycle
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: Generative AI, Generative Adversarial Networks (GANs), Applied Machine Learning, Large Language Modeling, Strategic Decision-Making, Systems Integration, Scalability, Innovation
Intermediate · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Node.JS, Full-Stack Web Development, Authentications, Server Side, Back-End Web Development, Restful API, Middleware, Database Application, Data Validation, TypeScript, Application Programming Interface (API), Object-Relational Mapping, MongoDB, Databases, MySQL
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Business Modeling, Collaborative Software, Virtual Teams, Team Building, Business Process, Business Strategy, Project Design, New Business Development, Business Development, Business Planning, Feasibility Studies, Project Implementation, Case Studies
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Process Mapping, Six Sigma Methodology, Lean Six Sigma, Quality Improvement, Quality Management, Process Analysis, Process Improvement, Data-Driven Decision-Making, Business Process, Continuous Improvement Process, Team Oriented, Statistical Process Controls, Pareto Chart, Statistics, Statistical Methods, Root Cause Analysis
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Revenue Recognition, International Financial Reporting Standards, Financial Reporting, Contract Accounting, Generally Accepted Accounting Principles (GAAP), Revenue Management, Financial Accounting, Contract Management
Mixed · Course · 1 - 4 Weeks

Fred Hutchinson Cancer Center
Skills you'll gain: Responsible AI, ChatGPT, Data Ethics, Generative AI, Social Justice, Artificial Intelligence, Ethical Standards And Conduct, Model Evaluation, Social Impact, Informed Consent, Verification And Validation, Case Studies, Mitigation, Data Science
Beginner · Course · 1 - 4 Weeks

Università di Napoli Federico II
Skills you'll gain: Robotics, Simulation and Simulation Software
Intermediate · Course · 1 - 3 Months

Coursera
Skills you'll gain: Data Cleansing, Data Manipulation, Data Integration, R Programming, Data Preprocessing, Tidyverse (R Package), Data Management
Intermediate · Guided Project · Less Than 2 Hours

Packt
Skills you'll gain: MongoDB, Data Modeling, Query Languages, Data Security, Database Architecture and Administration, NoSQL, System Monitoring, Database Management, Development Environment, Performance Tuning, Scalability, Encryption, Data Transformation
Intermediate · Course · 3 - 6 Months

Board Infinity
Skills you'll gain: vSphere Networking and Storage, Virtual Networking, vCenter Server Management, vSphere DRS & HA, Role-Based Access Control (RBAC), Performance Tuning, Virtual Machines, Disaster Recovery, Storage vMotion, VMware ESX Servers, iSCSI Configuration, VMware vSAN, vCenter Server, Event Monitoring, Virtualization and Virtual Machines, Patch Management, Virtualization, Security Controls, System Monitoring, IT Infrastructure
Intermediate · Specialization · 1 - 3 Months