IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Data Import/Export, Data Visualization Software, Data Visualization, Extract, Transform, Load, Histogram, Data Transformation, Apache Kafka, JSON, Amazon S3, MySQL, SQL
Intermediate · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Email Security, Mobile Security, Network Security, Open Web Application Security Project (OWASP), Threat Detection, Network Analysis, TCP/IP, Network Protocols, Cybersecurity, Application Security, Exploitation techniques, Wireless Networks, Splunk, Information Privacy
Intermediate · Course · 1 - 3 Months

University of Maryland, College Park
Skills you'll gain: Presentations, Stakeholder Management, Data Visualization, Persuasive Communication, Stakeholder Communications, Stakeholder Analysis, Data Storytelling, Verbal Communication Skills, Communication, Storytelling, Public Speaking, Community Outreach, Strategic Communication, Project Management
Beginner · Course · 1 - 3 Months
Duke University
Skills you'll gain: Design Thinking, Professional Development, Ethical Standards And Conduct, Community Organizing, Leadership, Sustainable Systems, Leadership Development, Environmental Issue, Personal Development, Environment and Resource Management, Visionary, Innovation, Decision Making, Creative Problem-Solving, Empowerment, Collaboration, Goal Setting
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Virtual Local Area Network (VLAN), Open Shortest Path First (OSPF), Network Routing, Network Switches, Routing Protocols, Virtual Networking, TCP/IP, Network Architecture, Local Area Networks, Network Troubleshooting, Network Protocols, System Configuration
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Application Deployment, Amazon Web Services, Google Cloud Platform, Cloud Applications, Application Performance Management, Kubernetes, Cloud Services, Serverless Computing, System Monitoring, Containerization, Scalability
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Analysis, Statistical Analysis, Probability Distribution, R Programming, Exploratory Data Analysis, Statistical Modeling, Machine Learning, Statistical Inference, Classification Algorithms, Data Manipulation, Supervised Learning, Random Forest Algorithm, Regression Analysis, Model Evaluation, Decision Tree Learning
Mixed · Course · 1 - 4 Weeks

Illinois Tech
Skills you'll gain: Design Thinking, Global Marketing, Entrepreneurship, Business Modeling, Innovation, Team Building, Storytelling, Market Research, Team Management, Oral Expression, Entrepreneurial Finance, New Product Development, Business Strategies, Project Design, Team Leadership, Fundraising and Crowdsourcing, Financial Planning, Customer Engagement, Business Ethics, Competitive Analysis
Build toward a degree
Intermediate · Course · 1 - 3 Months

University of Illinois Urbana-Champaign
Skills you'll gain: Wealth Management, Finance, Financial Analysis, Case Studies, Financial Planning, Investments, Decision Making, Portfolio Management, Asset Management, Behavioral Economics, Investment Management, Private Equity, Real Estate
Beginner · Course · 1 - 4 Weeks

University of Leeds
Skills you'll gain: Resource Allocation, Operations Research, Production Planning, Graph Theory, Data-Driven Decision-Making, Decision Making, Mathematical Modeling, Process Optimization, Network Planning And Design, Complex Problem Solving, Computational Logic, Algorithms, Linear Algebra, Cryptography
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Descriptive Statistics, Jupyter, Microsoft Azure, Feature Engineering, Data Analysis, Statistics, Exploratory Data Analysis, Probability & Statistics, Data Visualization Software, Correlation Analysis, Applied Machine Learning
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Debugging, Automation, Python Programming, Data Structures, Programming Principles, Data Import/Export, Scripting, Data Manipulation, File Management, Data Validation, Software Installation
Beginner · Course · 3 - 6 Months