Public relations courses can help you learn media relations, crisis communication, brand management, and strategic messaging. You can build skills in audience analysis, content creation, and effective storytelling. Many courses introduce tools like press release software, social media management platforms, and analytics tools, that support measuring campaign success and engaging with diverse audiences.

Skills you'll gain: Account Management, Account Strategy, Cross Selling, Upselling, Cross-Functional Collaboration, Virtual Teams, Sales Strategy, Business Relationship Management, Customer Relationship Management, Stakeholder Management, Market Intelligence, Relationship Building, Customer Analysis, Business Solutions, AI Personalization, Data-Driven Decision-Making, Negotiation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Prompt Engineering, Generative AI Agents, Generative AI, ChatGPT, Self Service Technologies, Customer Service, Customer Support, Customer Communications Management, Personalized Service, Customer Engagement, AI Enablement, AI Workflows, Customer experience improvement, Customer and Client Support, Microsoft Copilot, Customer Insights, Artificial Intelligence, Customer Relationship Management, Automation, Natural Language Processing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Overcoming Objections, Consultative Selling, Selling Techniques, Coaching, Sales Strategy, Sales Training, Sales Prospecting, Collaboration, Diversity Awareness, Cultural Sensitivity, Upselling, Customer Relationship Management, Virtual Teams, Sales Presentation, Sales Pipelines, Negotiation, Business Communication, Communication Strategies, Virtual Networking, Interpersonal Communications
Beginner · Specialization · 1 - 3 Months

Skills you'll gain: Business Communication, Persuasive Communication, Influencing, Professionalism, Communication Strategies, Adaptability
Intermediate · Course · 1 - 3 Months

University of Pennsylvania
Skills you'll gain: Sociology, Social Sciences, Social Impact, Culture, Public Policies, Behavioral Economics, Surveys, Program Evaluation, Qualitative Research, Data Collection, Survey Creation, Research
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Salesforce, Salesforce Development, Systems Integration, Customer Relationship Management, Customer Relationship Management (CRM) Software, Data Integration, Contract Management, AI Enablement, Responsible AI, Web Services, Business Reporting, Data Ethics, Integration Testing, Artificial Intelligence, Application Programming Interface (API), Software Design Patterns, Security Controls, Customer Data Management, Analytics, Data Security
Advanced · Specialization · 1 - 4 Weeks

Skills you'll gain: Threat Detection, Cyber Security Strategy, Cyber Threat Intelligence, Cybersecurity, Interactive Data Visualization, Geospatial Information and Technology, Web Scraping, Digital Forensics, IT Automation, Data Security, Security Awareness, Personally Identifiable Information, Network Security, Scripting, Network Analysis, Open Source Technology, Data Analysis Software, Information Privacy
Intermediate · Course · 1 - 3 Months

LearnKartS
Skills you'll gain: Email Marketing, AI Personalization, Marketing Automation, Marketing Analytics, Search Engine Optimization, Marketing Strategies, Social Media Marketing, Blogs, Content Creation, Web Analytics and SEO, Customer experience improvement, Web Content, Social Media, Customer Engagement, Generative AI, Automation
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: ISO/IEC 27001, Auditing, Audit Planning, Security Controls, Security Management, Information Systems Security, Information Assurance, Risk Management, Risk Management Framework, Security Strategy, Security Requirements Analysis, Identity and Access Management, Security Awareness, Information Technology
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Amazon Web Services, AWS Identity and Access Management (IAM), Identity and Access Management, Amazon Elastic Compute Cloud, Cloud Deployment, Amazon CloudWatch, Amazon S3, Databases, Cloud Computing, AWS CloudFormation, Relational Databases, Public Cloud, Cloud Computing Architecture, Amazon DynamoDB, Database Architecture and Administration, Network Security, Virtual Networking, Network Architecture, Cloud Infrastructure, Cloud Storage
Intermediate · Specialization · 3 - 6 Months

University of New Mexico
Skills you'll gain: Trauma Care, Music, Mental and Behavioral Health, Cultural Sensitivity, Compassion, Health Care, Mindfulness, Cultural Diversity
Beginner · Course · 1 - 3 Months

Skills you'll gain: Application Security, Patch Management, Data Security, Information Systems Security, Cloud Security, Cybersecurity, Cyber Attacks, Internet Of Things, Mobile Security, Hardening, Personally Identifiable Information, General Data Protection Regulation (GDPR), Network Security, Information Privacy, Vulnerability Management, Release Management, Data Storage, Operating Systems, Cloud Services, Cloud Platforms
Mixed · Course · 1 - 4 Weeks