IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Emory University
Skills you'll gain: Marketing Automation, Customer Retention, Marketing Operations, Marketing Effectiveness, Customer Acquisition Management, Marketing Analytics, Marketing Strategies, AI Personalization, AI Enablement, Customer Data Management, Customer experience improvement, Predictive Modeling
Intermediate · Course · 1 - 4 Weeks

Harvard Business Review
Skills you'll gain: Critical Thinking, Plan Execution, Business Strategy, Strategic Decision-Making, Trend Analysis, Strategic Prioritization, Market Trend, Forecasting, Value Propositions, Innovation, Competitive Analysis
Intermediate · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Market Research, Data-Driven Decision-Making, Consumer Behaviour, Customer Analysis, Marketing Psychology, Market Analysis, Marketing Planning, Behavioral Economics, Customer Insights, Strategic Marketing, Marketing Strategies, Technology Strategies, Product Lifecycle Management, Business-To-Consumer, B2B Sales, Digital Marketing
Build toward a degree
Beginner · Course · 1 - 3 Months

Alibaba Cloud Academy
Skills you'll gain: Docker (Software), Containerization, Cloud Deployment, Application Deployment, Kubernetes, Terraform, Prometheus (Software), Cloud Computing, Performance Tuning, Application Performance Management, Cloud Management, Cloud Applications, DevOps, Infrastructure As A Service (IaaS), Performance Testing, Cloud Computing Architecture, Database Management, Cloud Platforms, Operating Systems, Web Development
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: ChatGPT, Overcoming Obstacles, Responsible AI, Learning Strategies, Generative AI, Storytelling, Writing, Artificial Intelligence, Javascript
Intermediate · Course · 1 - 3 Months

Skills you'll gain: AI Security, AI Product Strategy, AI Enablement, Responsible AI, Data Ethics, Strategic Leadership, Business Leadership, Technology Roadmaps, Data Strategy, Artificial Intelligence, Business Strategies, Strategic Thinking, Milestones (Project Management), Agile Project Management, Compliance Training, Compliance Management, Data Management, AI Orchestration, Artificial Intelligence and Machine Learning (AI/ML), Team Building
Advanced · Course · 3 - 6 Months

Skills you'll gain: Load Balancing, Google Cloud Platform, Virtual Machines, Amazon Elastic Compute Cloud, Cloud Computing Architecture, Amazon Web Services, Cloud Infrastructure, Multi-Cloud, Virtualization, Virtual Networking, Network Routing, Firewall
Intermediate · Course · 1 - 4 Weeks

Institut Mines-Télécom
Skills you'll gain: Internet Of Things, Wireless Networks, Network Routing, Local Area Networks, Network Architecture, Network Protocols, Network Performance Management, Computer Networking, Telecommunications
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Penetration Testing, Test Script Development, Brute-force attacks, Cloud Security, Network Analysis, API Testing, General Data Protection Regulation (GDPR), Wireless Networks, Security Controls
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Program Management, Project Management Life Cycle, Diagram Design, Project Closure, Agile Methodology, Benefits Administration, Innovation, Change Management, Stakeholder Communications
Intermediate · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Responsible AI, Database Management, Back-End Web Development, OpenAI API, Generative AI, Performance Tuning, API Design, Prompt Engineering, Application Programming Interface (API), Databases, Artificial Intelligence, Risk Management
Intermediate · Course · 1 - 4 Weeks

Knowledge Accelerators
Skills you'll gain: Microsoft 365, Productivity Software, Presentations, Productivity, Content Creation, Writing and Editing, LLM Application, Generative AI, Microsoft Windows, Business Communication
Beginner · Course · 1 - 3 Months