IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Performance Measurement, Workflow Management, Business Process Improvement, Performance Improvement, Business Process, Process Optimization, Process Analysis, Continuous Improvement Process, Service Improvement, Key Performance Indicators (KPIs), Process Mapping, Automation, Organizational Skills, Change Management, Stakeholder Engagement
Beginner · Course · 1 - 4 Weeks

Packt
Skills you'll gain: Backlogs, Product Roadmaps, Sprint Planning, Agile Methodology, Product Management, AI Product Strategy, Wireframing, A/B Testing, Agile Product Development, Microsoft Teams, Product Strategy, Product Planning, Jira (Software), Product Requirements, Estimation, Project Management, Agile Project Management, ChatGPT, Kanban Principles, User Story
Intermediate · Specialization · 3 - 6 Months

Scrimba
Skills you'll gain: HTML and CSS, Software Documentation, Technical Documentation, Style Guides, Web Development, Technical Writing
Beginner · Course · 1 - 4 Weeks

Columbia University
Skills you'll gain: Higher Education, Student Support and Services, Academic Advising, Student Engagement, School Counseling, Diversity Awareness, Disabilities, Cultural Sensitivity
Beginner · Course · 1 - 3 Months

Skills you'll gain: Social Impact, Return On Investment, Sustainability Reporting, Needs Assessment, Program Evaluation, Performance Reporting, Project Scoping, Project Performance, Strategic Communication, Stakeholder Engagement
Intermediate · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Crisis Management, Incident Response, ChatGPT, Generative AI, AI Enablement, Cross-Functional Collaboration, Prompt Engineering, Cybersecurity, Scenario Testing, Hardening, Complex Problem Solving, Discussion Facilitation, Decision Making, Performance Analysis
Beginner · Course · 1 - 4 Weeks

University of Amsterdam
Skills you'll gain: Social Sciences, Surveys, Social Determinants Of Health, Scientific Methods, Infectious Diseases, Community Health, Health Systems, Public Health, Health Policy, Governance, Systems Thinking, Health Care Procedure and Regulation
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Logo Design, Marketing Design, Digital Design, Marketing Collateral, Creative Design, Graphic Design, Marketing Materials, Design, Presentations, Project Design, Organizational Skills, Marketing, User Accounts, Advertising
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Business Planning, Market Analysis, Process Design, Cost Management
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: SQL, Star Schema, Data Modeling, Data Quality, Data Pipelines, Database Design, Data Mart, Data Validation, Extract, Transform, Load, Data Analysis, Data Warehousing, Data Transformation, Data Management, Version Control
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Power Platform, Microsoft Power Automate/Flow, Microsoft Teams, Microsoft 365, Generative AI Agents, Internal Communications, Data Store
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Ubuntu, Linux, Linux Administration, Linux Commands, Unix Shell, File Management, Unix Commands, Command-Line Interface, Software Installation, System Configuration, User Accounts
Intermediate · Course · 1 - 4 Weeks