IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Prompt Engineering, Generative AI, Prompt Engineering Tools, Miro AI, Financial Accounting, Cash Flow Forecasting, Accounting, Risk Analysis, Cash Flows, Data Processing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Collaborative Software, Education Software and Technology, Digital pedagogy, digital literacy
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Miro AI, Customer Engagement, Responsible AI, AI Product Strategy, No-Code Development, Customer experience improvement, Email Automation, Customer Service, Customer Analysis, Automation, Generative AI, Customer Data Management, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Support, Workflow Management, Artificial Intelligence, Customer and Client Support, Agentic systems, Ethical Standards And Conduct
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Unsupervised Learning, Anomaly Detection, Data Preprocessing, Data Mining, Applied Machine Learning, Feature Engineering, Exploratory Data Analysis, Data Analysis, Algorithms
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Public Key Infrastructure, Cryptography, Key Management, Encryption, Windows Servers, Infrastructure Security, Active Directory, Network Infrastructure, Authentications, Cybersecurity, System Configuration, Configuration Management, Data Integrity
Intermediate · Course · 1 - 3 Months
Google Cloud
Skills you'll gain: Google Docs, Collaborative Software, Version Control, Productivity Software, Document Management, Data Sharing, Business Software, Cloud Storage, Technical Documentation
Beginner · Course · 1 - 3 Months
Kennesaw State University
Skills you'll gain: Customer Retention, Customer Insights, Customer experience strategy (CX), Customer Relationship Management, Value Propositions, Innovation, Organizational Change, Cost Accounting, Organizational Structure, Business Transformation, Strategic Marketing, Consumer Behaviour
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Audit Planning, Network Security, Disaster Recovery, Cyber Attacks, Business Continuity Planning, Security Testing, Digital Forensics, Infrastructure Security, Identity and Access Management, Database Management, Enterprise Architecture, Database Administration, Compliance Management, Regulatory Compliance, Auditing, Quality Assurance, Cloud Computing, OSI Models, Asset Management, Quality Management
Intermediate · Specialization · 1 - 3 Months

Skills you'll gain: Procurement, Change Control, Project Management Software, Vendor Management, Project Management Life Cycle, Meeting Facilitation, Project Management, CI/CD, Issue Tracking, Request for Proposal, Project Risk Management, Request For Quotation (RFQ), Risk Analysis, Communication Strategies
Advanced · Course · 1 - 3 Months

University of Copenhagen
Skills you'll gain: European History, Immigration Law, Political Sciences, Cultural Diversity, Social Justice, Policy Analysis, International Relations, Case Law, Social Sciences, Public Policies, Governance
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Intune (Mobile Device Management Software), Apple software proficiency, Apple iOS, Enterprise Application Management, Apple Hardware proficiency, Application Deployment, Mobile Security, Network Support, Endpoint Security, Cloud Management, Mac OS, Identity and Access Management, System Configuration, Data Security
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Diagram Design, Program Development, Program Management, Project Design, Process Management, Business Process, Timelines, Process Flow Diagrams, Agile Project Management, Project Management Software
Intermediate · Guided Project · Less Than 2 Hours