IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Colorado System
Skills you'll gain: Bayesian Network, Numerical Analysis, Estimation, Simulations, Matlab, Mathematical Modeling, Applied Mathematics, Engineering Analysis, Algorithms
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Analysis, Statistical Analysis, Probability Distribution, R Programming, Exploratory Data Analysis, Statistical Modeling, Machine Learning, Statistical Inference, Classification Algorithms, Data Manipulation, Supervised Learning, Random Forest Algorithm, Regression Analysis, Model Evaluation, Decision Tree Learning
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Process Optimization, Organizational Change, Virtual Teams, People Management, Leadership Development, Project Management, Personal Development, Human Resources Management and Planning, Professional Development, Continuous Improvement Process, Talent Management, Employee Performance Management, Employee Retention, Agile Methodology, Cross-Functional Team Leadership, Self-Awareness, Growth Mindedness
Intermediate · Course · 1 - 4 Weeks

Board Infinity
Skills you'll gain: Usability Testing, User Acceptance Testing (UAT), Surveys, Software Testing, Human Computer Interaction, User Research, UI/UX Research, User Experience Design, Software Quality (SQA/SQC), Web Content Accessibility Guidelines
Advanced · Course · 1 - 4 Weeks

Rutgers the State University of New Jersey
Skills you'll gain: Business Planning, Risk Management, Insurance, Entrepreneurship, Cash Management, Financial Planning, Budgeting, Credit Risk, Financial Management, Financial Forecasting, Investments, Loans, Business Valuation, Intellectual Property
Mixed · Course · 1 - 3 Months

Skills you'll gain: AWS Identity and Access Management (IAM), Linux Administration, Amazon Elastic Compute Cloud, Linux Servers, Cloud Deployment, Cloud Infrastructure, Amazon Web Services, Cloud Hosting, Cloud Computing, Front-End Web Development, Cloud Management, Linux, Ubuntu, Operating System Administration, Application Deployment, React.js, Event-Driven Programming, Javascript, User Interface (UI), Apache
Intermediate · Specialization · 3 - 6 Months

Skills you'll gain: Test Driven Development (TDD), Unit Testing, Testability, Functional Testing, Test Case, Software Testing, Python Programming, File I/O, File Systems
Intermediate · Guided Project · Less Than 2 Hours

Pearson
Skills you'll gain: Continuous Delivery, CI/CD, Continuous Deployment, DevOps, Organizational Change, Culture Transformation, Continuous Integration, Application Deployment, Devops Tools, Cloud Deployment, Infrastructure as Code (IaC), YAML, Software Development, IT Automation, Continuous Improvement Process, Configuration Management, Scripting
Advanced · Course · 1 - 4 Weeks

Skills you'll gain: Data Visualization, Regression Analysis, Predictive Modeling, Financial Forecasting, Statistical Modeling, Forecasting, Financial Modeling, SPSS, Predictive Analytics, Risk Modeling, Data-Driven Decision-Making, Statistical Analysis, Analytics, Scatter Plots, Credit Risk, Microsoft Excel, Model Evaluation
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Learning Management Systems, Information Architecture, Education Software and Technology, Content Management
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Constructive Feedback, Performance Management, Active Listening, Trustworthiness, Rapport Building, Time Management, People Development, Employee Coaching, Leadership Development
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: User Accounts, Law, Regulation, and Compliance, Team Management, Account Management, Software As A Service, Software Installation, Customer Relationship Management (CRM) Software, Help Desk Support, Social Media Management
Beginner · Guided Project · Less Than 2 Hours