Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Customer Relationship Management (CRM) Software, Personalized Service, Customer Insights, Business Analytics, ChatGPT, User Feedback, Analytics, Consumer Behaviour, Real Time Data, Automation

Skills you'll gain: Data Transformation, Engineering Management, Data-Driven Decision-Making, Computational Thinking, Exploratory Data Analysis, Data Storytelling, Data Integration, Capacity Management, Data Analysis, Data Warehousing, Data Strategy, Data Management, Data Lakes, Unstructured Data, Business Intelligence, Data Governance, Data Access, Data Literacy, Solution Design, Data Quality

Skills you'll gain: Public Policies, Policy Development, Policy Analysis, Economics, Policy, and Social Studies, Advocacy, Political Sciences, Social Sciences, Environmental Policy, Social Justice, Public Administration, Program Evaluation, Communication Planning, Strategic Communication, Ethical Standards And Conduct, Behavioral Economics, Governance

Skills you'll gain: Service Management, Information Technology Infrastructure Library, IT Management, Service Design, Organizational Structure, Strategic Partnership, Information Management, Supplier Relationship Management, Supplier Management, Vendor Relationship Management, Process Management, People Development, Organizational Strategy, Continuous Improvement Process

Skills you'll gain: Storytelling, Needs Assessment, Initiative and Leadership, Leadership, Innovation, Compassion, Education and Training, Professionalism, Entrepreneurship, Adult Education, Formal Learning, Community and Social Work, Community Outreach, Personal Integrity, Leadership Development, Social Work, Social Justice, Teaching, Community Development, Public History

Skills you'll gain: Data Storytelling, Data Analysis Expressions (DAX), Power BI, Statistical Reporting, Data Visualization Software, Statistical Visualization, Dashboard, Pivot Tables And Charts, Microsoft Excel, Key Performance Indicators (KPIs), Data Manipulation, Business Intelligence, Cloud Services, Data Integration, Data Security, Data Cleansing, Data Import/Export

Skills you'll gain: Databases, MongoDB, Artificial Intelligence, LLM Application, Natural Language Processing, Data Processing, Open Source Technology

Skills you'll gain: Data Migration, Data Integration, Enterprise Architecture, Case Studies, Data Integrity, Compliance Management

Skills you'll gain: Usability Testing, User Centered Design, User Experience Design, Responsive Web Design, Prototyping, Interaction Design, Software Documentation, Mockups, Wireframing, Design Software, User Interface (UI) Design

Skills you'll gain: Capacity Planning, Facility Management, Civil Engineering, Architectural Design, Engineering Plans And Specifications, Transportation Operations, Infrastructure Architecture, Building Codes, Environmental Regulations, Spatial Data Analysis, Engineering Calculations, Forecasting

Skills you'll gain: Risk Management, Risk Analysis, Business Risk Management, Governance Risk Management and Compliance, Legal Risk, Blockchain, Cyber Risk, Information Technology Architecture, Governance, Application Security, Project Documentation, Technical Documentation, Solution Architecture, Compliance Management, Security Engineering, Regulatory Requirements, Financial Regulations, Network Security, Contract Review, Data Governance

Skills you'll gain: Extract, Transform, Load, Data Architecture, Enterprise Architecture, Data Modeling, Data Migration, Data Warehousing, Database Architecture and Administration, Emerging Technologies, Data Processing, Data Storage, Data Management, Data Integration, Dataflow, Application Frameworks, Data Governance, Technology Strategies, Scalability