IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Slack (Software), Collaborative Software, Project Management Software, Workflow Management, Project Management, Microsoft Teams, Google Workspace, Productivity Software, Project Planning, Automation
Beginner · Guided Project · Less Than 2 Hours

Coursera
Skills you'll gain: Responsible AI, Team Building, Generative AI, Team Oriented, Customer experience improvement, Automation, Customer Service, AI Enablement, Cross-Functional Collaboration, Artificial Intelligence, Customer Data Management, Business Ethics, Information Privacy
Beginner · Course · 1 - 4 Weeks

Universidad Nacional de Colombia
Skills you'll gain: Caregiving, Care Management, Home Health Care, Compassion, Critical Thinking, Stress Management, Problem Solving, Chronic Diseases, Emotional Intelligence, Adaptability
Beginner · Course · 1 - 3 Months

Skills you'll gain: Apache Spark, Artificial Intelligence and Machine Learning (AI/ML), AWS SageMaker, Scalability, Tensorflow, Dimensionality Reduction, Autoencoders, Applied Machine Learning, Python Programming, Fraud detection, Unsupervised Learning, Data Preprocessing, Model Evaluation, Performance Tuning
Intermediate · Course · 3 - 6 Months

Skills you'll gain: Matplotlib, Applied Machine Learning, Random Forest Algorithm, Predictive Modeling, Data Visualization, Data Preprocessing, Machine Learning, Data Manipulation, Feature Engineering, Data Cleansing, Python Programming, Data Science, Model Evaluation, Classification Algorithms, NumPy, Pandas (Python Package)
Beginner · Course · 1 - 3 Months

Amazon Web Services
Skills you'll gain: Data Migration, Amazon Web Services, Virtual Machines, Cloud Infrastructure, Amazon Elastic Compute Cloud, Cloud Management, AWS Identity and Access Management (IAM), Public Cloud, Cloud Computing Architecture, Application Performance Management, Verification And Validation, Application Deployment, System Implementation, Network Infrastructure
Beginner · Course · 1 - 4 Weeks

University of California, Irvine
Skills you'll gain: Professional Networking, LinkedIn, Professional Development, Talent Sourcing, Recruitment, Presentations, Job Analysis, Social Media Content, Personal Development, Writing, Portfolio Management, Branding
Beginner · Course · 1 - 4 Weeks

Politecnico di Milano
Skills you'll gain: Agile Project Management, Scaled Agile Framework, Team Management, Team Building, Teamwork, Sprint Retrospectives, Culture Transformation, Agile Methodology, Organizational Leadership, Innovation, Cross-Functional Collaboration, Leadership
Beginner · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Statistical Process Controls, Product Quality (QA/QC), Quality Management, Quality Management Systems, Quality Improvement, ISO 9000 Series, Continuous Improvement Process, Service Improvement, Continuous Quality Improvement (CQI), Customer experience improvement, Quality Control, Process Improvement, Customer Insights, Data-Driven Decision-Making
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Growth Mindedness, Peer Review, Personal Attributes, Self-Awareness, Brainstorming, Prioritization
Beginner · Course · 1 - 3 Months

Board Infinity
Skills you'll gain: Presentations, Adaptability
Beginner · Course · 1 - 4 Weeks

Johns Hopkins University
Skills you'll gain: Precision Medicine, Clinical Trials, Data Analysis, Data-Driven Decision-Making, Analytics, Data Science, Strategic Decision-Making, Root Cause Analysis, Random Forest Algorithm, Treatment Planning, Personalized Service, A/B Testing, Machine Learning, Online Advertising
Intermediate · Course · 1 - 3 Months