IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Kubernetes, Database Application, Google Cloud Platform, Cloud Applications, PostgreSQL, Containerization, Data Access, User Accounts, Proxy Servers, Cloud Computing
Intermediate · Project · Less Than 2 Hours

University of Maryland, College Park
Skills you'll gain: AI Product Strategy, Product Lifecycle Management, Responsible AI, Product Strategy, Governance, Product Management, Innovation, Product Roadmaps, Product Marketing, Organizational Structure, Business Strategy, Enterprise Risk Management (ERM), Customer experience strategy (CX), Value Propositions, Business Metrics, Customer Insights, Performance Metric
Beginner · Course · 1 - 3 Months

Skills you'll gain: Penetration Testing, Cybersecurity, Anomaly Detection, Cyber Threat Intelligence, Threat Detection, AI Security, Security Awareness, Network Analysis, Generative AI, Prompt Engineering, Email Security, Machine Learning
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Kubernetes, Devops Tools, Infrastructure as Code (IaC), Docker (Software), YAML, Containerization, System Configuration, Software Installation, Application Deployment, Cloud Computing, Security Controls, System Monitoring, Azure DevOps, Integration Testing, Command-Line Interface, Key Management, JSON, Software Versioning
Beginner · Course · 1 - 3 Months

Skills you'll gain: Agile Methodology, Agile Software Development, Agile Project Management, Kanban Principles, Agile Product Development, Scrum (Software Development), Lean Methodologies, Sprint Retrospectives, Backlogs, Sprint Planning, Continuous Improvement Process, Stakeholder Engagement, Prioritization
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: Succession Planning, Leadership, Leadership Development, Organizational Leadership, Business Ethics, Business Leadership, Leadership and Management, Intercultural Competence, Team Leadership, Creativity, Team Building, Teamwork, Communication, Cultural Sensitivity, Cultural Diversity, Employee Coaching, Influencing, Mentorship, People Management, Coaching
Mixed · Course · 1 - 4 Weeks

Skills you'll gain: OpenShift, Microservices, Containerization, Kubernetes, Red Hat Enterprise Linux, Network Troubleshooting, Docker (Software), Devops Tools, Linux Administration, Package and Software Management, Data Persistence, Network Monitoring, Data Storage, Authentications, User Accounts
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Test Data
Advanced · Course · 1 - 3 Months

Skills you'll gain: Relational Databases, API Design, ASP.NET, Object-Relational Mapping, Databases, Query Languages, Back-End Web Development, Application Programming Interface (API), Restful API, Code Review, Database Design, SQL, Data Access, Data Manipulation, C# (Programming Language)
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Virtual Private Networks (VPN), Network Security, Microsoft Azure, Network Administration, Network Routing, Cloud Security, Firewall, Virtual Networking, Wide Area Networks, Network Architecture, Network Monitoring, Security Controls, Encryption, Threat Detection
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Bootstrap (Front-End Framework), Development Environment, HTML and CSS, Responsive Web Design, Version Control, Front-End Web Development, Git (Version Control System), Application Deployment, Integrated Development Environments, Web Development Tools, Cloud Hosting
Beginner · Course · 1 - 3 Months

Skills you'll gain: DevSecOps, AI Security, Cyber Operations, Threat Modeling, Zero Trust Network Access
Intermediate · Course · 3 - 6 Months