IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Google Cloud
Skills you'll gain: Google Workspace, Collaborative Software, Internal Communications, Productivity Software, Communication, File Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Retrieval-Augmented Generation, Development Environment, Multimodal Prompts, Embeddings, User Interface (UI), Generative AI, LLM Application, AI Personalization, Image Analysis, Vector Databases
Intermediate · Course · 1 - 3 Months

Simplilearn
Skills you'll gain: Jenkins, CI/CD, Continuous Integration, Application Deployment, Continuous Deployment, Software Configuration Management, User Accounts, Git (Version Control System), Role-Based Access Control (RBAC), Software Installation, System Configuration
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Open Web Application Security Project (OWASP), SonarQube, DevSecOps, Jenkins, Software Development Life Cycle, CI/CD, Application Security, Secure Coding, Continuous Integration, DevOps, Security Testing, Continuous Delivery, Code Review, Vulnerability Assessments, Vulnerability Management, Security Awareness, Docker (Software), Dependency Analysis, Compliance Management, Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Patch Management, System Monitoring, Microsoft Intune (Mobile Device Management Software), Configuration Management, System Support, SQL Server Reporting Services, Systems Administration, Disaster Recovery, Software Installation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Unix, Unix Commands, Network Protocols, Network Troubleshooting, TCP/IP, OS Process Management, File Management, General Networking, File Transfer Protocol (FTP), Network Administration, Linux, Operating Systems, Network Security
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Dashboard, Kibana, Interactive Data Visualization, Business Analytics, Data-Driven Decision-Making, Data Presentation, System Monitoring, Web Analytics, Exploratory Data Analysis, Data Visualization Software, Trend Analysis, Data Analysis, Automation, Business Intelligence, Data Wrangling, Retail Sales, Scripting, Devops Tools, Python Programming, Data Science
Beginner · Specialization · 1 - 4 Weeks

Skills you'll gain: vSphere Networking and Storage, VMware vSAN, vCenter Server, Virtual Networking, iSCSI Configuration, Virtual Machines, Network Administration, Servers, Data Storage Technologies, Network Security, Data Storage, Network Switches, Role-Based Access Control (RBAC)
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Cybersecurity, Network Security, Cyber Security Strategy, Data Security, Security Controls, Continuous Monitoring, Threat Management, Security Strategy, Vulnerability Management, Incident Response, Vulnerability Assessments, Systems Architecture
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Workplace Bullying Intervention, Workplace inclusivity, Management Training And Development, Disciplinary Procedures, Compliance Management, Conflict Management, Diversity Training, Behavior Management, Diversity and Inclusion, De-escalation Techniques, Compliance Training, Empathy, Constructive Feedback, People Management, Employee Training, Investigation, Human Resource Policies, Accountability, Law, Regulation, and Compliance, Labor Law
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Responsible AI, AI Security, Prompt Engineering, Generative AI, Governance Risk Management and Compliance, Content Performance Analysis, Risk Management, Governance, Retrieval-Augmented Generation, Model Evaluation, Compliance Management, Data-Driven Decision-Making, Performance Analysis, Cross-Functional Team Leadership, System Monitoring, Gap Analysis, Large Language Modeling, Performance Metric, Quality Assessment, Cost Benefit Analysis
Intermediate · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: No-Code Development, Application Development, User Experience, User Interface (UI), Data Modeling, Application Design, Cloud-Based Integration, Application Deployment, Automation, Cloud Applications, Salesforce, ServiceNow
Intermediate · Course · 1 - 3 Months