Skills you'll gain: Salesforce, Business Process Automation, Process Design, Salesforce Development, Workflow Management, Data Access, Automation, Authorization (Computing), Operational Efficiency, Data Sharing, Role-Based Access Control (RBAC), Data Security, Identity and Access Management, Application Security, Sales Enablement

Skills you'll gain: Marketing Strategies, Digital Marketing, Marketing, Marketing Analytics, Key Performance Indicators (KPIs), Consumer Behaviour, E-Commerce, Performance Measurement, Customer Insights, Market Analysis

Skills you'll gain: Business Economics, Economics, Gross Profit, Financial Policy, Corporate Finance, Financial Data, Financial Market, Supply And Demand, Banking, Market Dynamics, Forecasting

Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer experience strategy (CX), Customer Service, Customer experience improvement, Customer Communications Management, Customer Relationship Management (CRM) Software, Customer Inquiries, Personalized Service, Customer Insights, Customer Analysis, Customer Retention, Business Analytics, ChatGPT, Generative AI Agents, User Feedback, Client Support, Cross Selling, Content Performance Analysis

Skills you'll gain: Amazon Web Services, Call Center Experience, Customer Service, Customer Communications Management, Inbound Calls, Scalability, Outbound Calls, Customer Relationship Management, Network Routing, Real Time Data, Performance Analysis, Cost Reduction, Operational Efficiency, System Implementation

Skills you'll gain: Serverless Computing, Agentic systems, Generative AI Agents, API Gateway, Amazon Web Services, Cloud Applications, Prompt Engineering, Cloud Computing Architecture, Customer Relationship Management, Security Controls

Skills you'll gain: Looker (Software), Order Fulfillment, Customer Analysis, Business Analytics, Data-Driven Decision-Making, Business Intelligence, Google Cloud Platform, Dashboard, Data Visualization, Data Analysis, Sales, SAP Applications, Product Knowledge

Skills you'll gain: Technology Strategies, Technology Roadmaps, Customer experience improvement, Leadership, Strategic Leadership, Business Transformation, Innovation, Self Service Technologies, Digital Transformation, Insurance, Data Ethics, Business Process Automation, Change Management, Customer Service, AI Personalization, Automation, Operational Efficiency, Risk Analysis

Skills you'll gain: Prompt Engineering, Customer experience improvement, Generative AI, AI Personalization, Customer Support, Customer Service, Email Marketing, Self Service Technologies, Artificial Intelligence, Operational Efficiency, Automation, Content Creation

Skills you'll gain: Generative AI, Predictive Modeling, Applied Machine Learning, Predictive Analytics, Google Cloud Platform, Big Data, Artificial Intelligence and Machine Learning (AI/ML), SQL, Python Programming, Customer Relationship Management

Skills you'll gain: Presentations, Sales Presentations, Canva (Software), Multimedia, Marketing Design, Marketing Collateral, Product Demonstration, Marketing Materials, Photo Editing

Skills you'll gain: Target Market, Marketing Strategies, Marketing, Sales Process, Marketing Effectiveness, Marketing Analytics, Sales Strategy, Business Marketing, Brand Management, Digital Marketing, Sales, Revenue Management