IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Dynamic Host Configuration Protocol (DHCP), Routing Protocols, Network Routing, TCP/IP, Network Routers, Virtual Private Networks (VPN), OSI Models, Computer Networking, General Networking, Network Protocols, Networking Hardware, Network Switches, Network Troubleshooting, Local Area Networks, Network Performance Management, Network Infrastructure, Wireless Networks, Network Security, Network Model, Network Analysis
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: SonarQube, Code Review, Vulnerability, CI/CD, Secure Coding, GitLab, Jenkins, Application Security, Vulnerability Assessments, Software Quality Assurance, Maintainability, Kubernetes, GitHub, Software Installation, Security Management, Data Integration, Performance Tuning, Quality Improvement, Technical Management, Analysis
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Data Storytelling, Data Presentation, Storytelling, Interactive Data Visualization, Data Visualization, Infographics, Dashboard, Data Visualization Software, Presentations, Data-Driven Decision-Making, Persuasive Communication
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: AI Enablement, Sales Process, Content Strategy, Team Building, Marketing Strategies, Cost Reduction, Customer Support
Intermediate · Course · 1 - 3 Months

Skills you'll gain: AWS SageMaker, Image Analysis, Deep Learning, Keras (Neural Network Library), Model Evaluation, Convolutional Neural Networks, PyTorch (Machine Learning Library), Tensorflow, Computer Vision, Applied Machine Learning, Machine Learning, Python Programming, Matplotlib, Data Science
Intermediate · Guided Project · Less Than 2 Hours

Cisco Learning and Certifications
Skills you'll gain: Network Performance Management, Wireless Networks, Network Infrastructure, Virtual Networking, Wide Area Networks, Network Planning And Design, Local Area Networks, Network Protocols, Software-Defined Networking, Computer Networking, Telecommunications, Service Level Agreement, Enterprise Architecture, Prioritization
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Technical Support, Google Workspace, Gmail, Technical Support and Services, Issue Tracking, Desktop Support, Systems Administration, File Management, Data Sharing, Email Security
Beginner · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Sprint Retrospectives, Service Recovery, Drive Engagement, Technology Solutions, User Feedback, Customer Engagement, Product Lifecycle Management, Technical Product Management, End User Training and Support, Change Management, Active Listening, User Experience, Decision Making, Continuous Improvement Process
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Artificial Intelligence, Large Language Modeling, Embeddings, Text Mining, Generative AI, Natural Language Processing, Python Programming, Application Programming Interface (API), Scripting
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Scaled Agile Framework, Kanban Principles, Team Oriented, User Story, Team Building, Continuous Improvement Process
Intermediate · Course · 1 - 3 Months

Skills you'll gain: JUnit, Unit Testing, Software Quality Assurance, Integrated Development Environments, Software Testing, Quality Assurance, Java, Software Development Tools, Debugging, Performance Testing
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Cyber Threat Intelligence, Threat Modeling, MITRE ATT&CK Framework, Threat Detection, Intelligence Collection and Analysis, Report Writing, Technical Communication, Cybersecurity, Data Storytelling, Verbal Communication Skills, Vulnerability Assessments, Incident Response, Risk Analysis, Communication, Infrastructure Security, Analysis, Stakeholder Communications
Intermediate · Course · 1 - 3 Months