IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Programmable Logic Controllers, Performance Tuning
Advanced · Course · 1 - 3 Months

Google Cloud
Skills you'll gain: Continuous Delivery, Release Management, CI/CD, Kubernetes, Application Deployment, Cloud Deployment, Google Cloud Platform, Application Lifecycle Management, Application Development, IT Automation, Cloud Computing
Intermediate · Project · Less Than 2 Hours

Coursera
Skills you'll gain: Marketing Effectiveness, Marketing Analytics, Google Analytics, Web Analytics, Verification And Validation, Goal Setting, Web Analytics and SEO, Performance Metric, Transaction Processing, Data Validation, System Testing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Salesforce, Customer Relationship Management, AI Enablement, Responsible AI, Salesforce Development, Artificial Intelligence, Customer Data Management, Automation, Analytics, Data-Driven Decision-Making, Data Integration, Predictive Modeling
Intermediate · Course · 1 - 4 Weeks

University of Alberta
Skills you'll gain: Mental Health, Crisis Management, Workplace inclusivity, Occupational Safety And Health, Human Resource Policies, Employee Engagement, Stress Management, Communication, Resilience, Empathy, Diversity and Inclusion, Self-Awareness, Mindfulness
Beginner · Course · 1 - 3 Months
Coursera
Skills you'll gain: API Testing, Test Script Development, Scenario Testing, Software Testing, Integration Testing, Test Case, Test Automation, Acceptance Testing, Test Tools, Regression Testing, Test Execution Engine, Maintainability, User Interface (UI), Security Testing, Test Data, Scalability, Debugging, Authentications, Compliance Reporting, Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft Copilot, Development Environment, DevOps, Software Development Tools, GitHub, Integrated Development Environments, Generative AI, Software Installation
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Cloud Solutions, Cloud Hosting, Cloud Deployment, Public Cloud, Cloud Computing Architecture, Cloud Management, Cloud Storage, Cost Management, Risk Management
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Google Cloud Platform, Virtual Machines, Cloud API, Web Servers, Natural Language Processing, Live Streaming
Intermediate · Project · Less Than 2 Hours

Skills you'll gain: Authentications, Data Security, Cloud Security, Application Security, Key Management, Encryption, Software Installation, Role-Based Access Control (RBAC), Identity and Access Management, System Configuration, Command-Line Interface, Application Programming Interface (API)
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Cyber Threat Intelligence, MITRE ATT&CK Framework, Network Security, Cyber Threat Hunting, Threat Modeling, Threat Detection, Cybersecurity, Threat Management, Cyber Security Assessment, Operating System Administration, Cyber Attacks, Hardening, Intrusion Detection and Prevention, Cyber Engineering, Malware Protection, Vulnerability Management, Vulnerability Assessments, Incident Response, Network Monitoring, Incident Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Cyber Threat Intelligence, Threat Modeling, MITRE ATT&CK Framework, Threat Detection, Intelligence Collection and Analysis, Report Writing, Technical Communication, Cybersecurity, Data Storytelling, Verbal Communication Skills, Vulnerability Assessments, Incident Response, Risk Analysis, Communication, Infrastructure Security, Analysis, Stakeholder Communications
Intermediate · Course · 1 - 3 Months