Skills you'll gain: Customer experience strategy (CX), AI Personalization, Customer Engagement, Predictive Analytics, Personalized Service, ChatGPT, Customer Service, Customer Insights, Loyalty Programs, Self Service Technologies, Data-Driven Decision-Making, Automation, Business Ethics, Artificial Intelligence, Generative AI, Return On Investment

Skills you'll gain: Strategic Decision-Making, Procurement, Generative AI, Competitive Intelligence, Strategic Leadership, Due Diligence, Strategic Sourcing, Artificial Intelligence, Business Research, Business Intelligence, Data-Driven Decision-Making, Talent Sourcing, Business Consulting, Complex Problem Solving, Market Intelligence, Cross-Functional Collaboration, Talent Acquisition, Management Consulting, Prompt Engineering, Agentic systems

Skills you'll gain: Looker (Software), SQL, Business Intelligence, Data Cleansing, Big Data, Data Manipulation, Data Pipelines, Data Analysis, Data Visualization Software, Data Transformation, Google Sheets, Extract, Transform, Load, Data Processing, Data Integration, Data Storage Technologies, Data Import/Export

Skills you'll gain: Prompt Engineering, Large Language Modeling, Generative AI, ChatGPT, Technical Writing

Skills you'll gain: Generative AI, Google Cloud Platform, Big Data, Artificial Intelligence, Natural Language Processing, Algorithms

Skills you'll gain: Account Management, Client Services, AI Personalization, Customer Engagement, Generative AI Agents, Customer Communications Management, Personalized Service, Customer Insights, Prompt Engineering, Communication, ChatGPT, Scalability, HubSpot CRM, Predictive Modeling, Business Process Automation, Business Ethics, Workflow Management, Automation

Skills you'll gain: Cybersecurity, Cyber Security Policies, Cyber Risk, Risk Management, Cyber Governance, Cyber Attacks, Stakeholder Engagement, Risk Mitigation, Cyber Security Strategy, Stakeholder Communications, Operational Risk, Enterprise Risk Management (ERM), Security Management, Risk Analysis, Cyber Security Assessment, Threat Modeling, Information Assurance, Risk Modeling, Governance, Vulnerability Assessments

Skills you'll gain: Microsoft Visio, Process Flow Diagrams, Collaborative Software, Process Design, Data Visualization, Process Mapping, Workflow Management, Business Workflow Analysis, Organizational Structure, Real Time Data, Data Integration, Process Improvement

Skills you'll gain: Security Controls, Threat Management, Cybersecurity, Threat Detection, Cyber Threat Intelligence, Zero Trust Network Access, Cyber Attacks, Authentications, Application Security, Cyber Risk, Computer Security, Information Systems Security, Data Security, Encryption, Multi-Factor Authentication, Vulnerability Assessments, Cryptography, Authorization (Computing), Identity and Access Management

Skills you'll gain: Instagram, Storytelling, Content Creation, Social Media Content, Content Performance Analysis, Photography, Branding, Social Media Campaigns, Social Media Strategy, Brand Awareness, Drive Engagement, Content Strategy, Target Audience

Skills you'll gain: Content Strategy, Video Production, Content Development and Management, Social Media Strategy, Content Creation, Content Performance Analysis, Calendar Management, Google Analytics, Ideation, Target Audience, Operational Efficiency

Skills you'll gain: Data Storytelling, Storytelling, Sales Presentation, Customer Relationship Management (CRM) Software, Sales Strategy, Sales, Customer Relationship Management, B2B Sales, Customer Insights, Data Visualization Software, Dashboard, Business Intelligence, HubSpot CRM, Persuasive Communication, Business Analytics, Salesforce