IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Operating Systems, Cybersecurity, Computer Architecture, Cloud Computing
Beginner · Course · 1 - 4 Weeks

IE Business School
Skills you'll gain: Surveys, Survey Creation, Market Research, Business Research, Consumer Behaviour, Data Analysis, Marketing, Marketing Psychology, Research Methodologies, Data Collection, Marketing Strategies, Research Design, Target Market, Customer Insights, Customer Analysis, Decision Making, Psychology
Beginner · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Sales Management, Sales Strategy, Customer Engagement, Sales Process, Sales Training, Selling Techniques, Case Studies, Sales Support, Sales, Business Planning, Conflict Management, Marketing, Marketing Planning, General Sales Practices, Strategic Marketing, Market Intelligence, Sales Enablement, Customer Analysis, Competitive Intelligence, Sales Development
Intermediate · Specialization · 3 - 6 Months

Google Cloud
Skills you'll gain: Google Docs, Gmail, Google Sheets, Google Workspace, Presentations, Calendar Management, File Management, Spreadsheet Software, Productivity Software, Email Security, Email Automation, Collaborative Software, Excel Formulas, Data Visualization, Data Validation, Document Management, Setting Appointments, Meeting Facilitation, Sales Presentations, Version Control
Beginner · Specialization · 3 - 6 Months

École Polytechnique Fédérale de Lausanne
Skills you'll gain: Scala Programming, Apache Spark, Apache Hadoop, Application Design, User Interface (UI), Distributed Computing, Programming Principles, Leaflet (Software), Big Data, Data Processing, Software Design, Data Structures, Software Design Patterns, Functional Design, Object Oriented Design, Data Manipulation, Object Oriented Programming (OOP), Interactive Data Visualization, Scientific Visualization, Algorithms
Intermediate · Specialization · 3 - 6 Months
Stanford University
Skills you'll gain: Bayesian Network, Decision Intelligence, Bayesian Statistics, Graph Theory, Probability Distribution, Network Model, Statistical Modeling, Markov Model, Decision Support Systems, Probability & Statistics, Network Analysis, Dependency Analysis
Advanced · Course · 1 - 3 Months

John Wiley & Sons
Skills you'll gain: Sprint Planning, Team Motivation, Stakeholder Engagement, Project Schedules, Project Estimation, Change Management, Requirements Management, Project Management, Innovation, Project Risk Management, Scope Management, Project Management Software, Scheduling, Risk Management, Leadership, Agile Methodology, Team Building, Waterfall Methodology, Business, Business Communication
Beginner · Specialization · 3 - 6 Months
Rice University
Skills you'll gain: Microsoft Excel, Pivot Tables And Charts, Graphing, Spreadsheet Software, Excel Formulas, Data Analysis, Histogram, Scatter Plots, Data Visualization Software, Data Presentation, Data Manipulation, Data Import/Export
Mixed · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Multimedia, Microsoft PowerPoint, Presentations, Microsoft Office, Collaborative Software, Microsoft Windows, Editing, Document Management, File Management
Beginner · Course · 1 - 3 Months

University of Pennsylvania
Skills you'll gain: Ancient History, Liberal Arts, Ethical Standards And Conduct, General Science and Research, European History, Mathematics and Mathematical Modeling, Governance
Mixed · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Oral Comprehension, Learning Management Systems, Education Software and Technology, Digital pedagogy, Teaching, Language Competency, Literacy, Technology Strategies, Grammar, English Language, Language Learning, digital literacy, Digital Transformation
Beginner · Specialization · 3 - 6 Months

CVS Health
Skills you'll gain: Active Listening, De-escalation Techniques, Greeting Customers, Customer Service, Cashiering, Empathy, Cross Selling, Retail Sales, Call Center Experience, Customer Support, Transaction Processing, Selling Techniques, Upselling, Retail Store Operations, Customer Complaint Resolution, Product Knowledge, Team Oriented, Conflict Management, Communication, Time Management
Beginner · Professional Certificate · 3 - 6 Months