IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.
University of Michigan
Skills you'll gain: Cascading Style Sheets (CSS), Web Content Accessibility Guidelines, HTML and CSS, Web Design, Responsive Web Design, Hypertext Markup Language (HTML), Web Development Tools, Web Development, Typography, Programming Principles, Debugging
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: User Accounts, Identity and Access Management, Auditing, Data Security, Group Policy, Data Access, Audit Planning, Security Awareness, Document Management, Collaborative Software, System Monitoring, Marketing
Intermediate · Course · 1 - 4 Weeks

École Polytechnique Fédérale de Lausanne
Skills you'll gain: Scala Programming, Apache Spark, Apache Hadoop, Application Design, User Interface (UI), Distributed Computing, Programming Principles, Leaflet (Software), Big Data, Data Processing, Software Design, Data Structures, Software Design Patterns, Functional Design, Object Oriented Design, Data Manipulation, Object Oriented Programming (OOP), Interactive Data Visualization, Scientific Visualization, Algorithms
Intermediate · Specialization · 3 - 6 Months

John Wiley & Sons
Skills you'll gain: Sprint Planning, Team Motivation, Stakeholder Engagement, Project Schedules, Project Estimation, Change Management, Requirements Management, Project Management, Innovation, Project Risk Management, Scope Management, Project Management Software, Scheduling, Risk Management, Leadership, Agile Methodology, Team Building, Waterfall Methodology, Business, Business Communication
Beginner · Specialization · 3 - 6 Months

University at Buffalo
Skills you'll gain: Personal protective equipment, Electrical Substation, Electrical Power, Electric Power Systems, Electrical Systems, Environmental Regulations, Energy and Utilities, Basic Electrical Systems, Petroleum Industry, Oil and Gas, Safety Training, Electrical Equipment, Electrical Safety, Occupational Safety and Health Administration (OSHA), Safety Standards, Workforce Planning, Workforce Development, Billing, Sustainable Development, Environmental Issue
Beginner · Specialization · 3 - 6 Months
Stanford University
Skills you'll gain: Bayesian Network, Decision Intelligence, Bayesian Statistics, Graph Theory, Probability Distribution, Network Model, Statistical Modeling, Markov Model, Decision Support Systems, Probability & Statistics, Network Analysis, Dependency Analysis
Advanced · Course · 1 - 3 Months

University of Virginia
Skills you'll gain: Agile Product Development, User Story, Design Thinking, Product Improvement, Agile Methodology, Agile Software Development, Product Development, Sprint Retrospectives, Usability Testing, Agile Project Management, User Centered Design, User Research, Persona Development, Innovation, Product Management, Discussion Facilitation, Storytelling, Software Development, Testability
Beginner · Course · 1 - 4 Weeks

Google Cloud
Skills you'll gain: Google Docs, Gmail, Google Sheets, Google Workspace, Presentations, Calendar Management, File Management, Spreadsheet Software, Productivity Software, Email Security, Email Automation, Collaborative Software, Excel Formulas, Data Visualization, Data Validation, Document Management, Setting Appointments, Meeting Facilitation, Sales Presentations, Version Control
Beginner · Specialization · 3 - 6 Months

Google Cloud
Skills you'll gain: Google Workspace, Gmail, Google Gemini, Email Automation, System Configuration, Document Management, Service Management, Collaborative Software, Scripting, File Management, No-Code Development
Beginner · Course · 1 - 4 Weeks

IIMA - IIM Ahmedabad
Skills you'll gain: Sampling (Statistics), Data Visualization, Probability, Probability & Statistics, Statistical Hypothesis Testing, Statistics, Data Literacy, Statistical Visualization, Probability Distribution, Data Presentation, Statistical Methods, Data Collection, Statistical Inference, Estimation, Statistical Modeling, Statistical Analysis, Descriptive Statistics, Sample Size Determination, Data Analysis, Data Science
Beginner · Course · 1 - 3 Months

University of Maryland, College Park
Skills you'll gain: Cybersecurity, Cyber Security Policies, Cyber Risk, Cyber Attacks, Cyber Governance, Cyber Security Strategy, Security Management, Infrastructure Security, Data Security, Threat Modeling, Computer Security, Security Awareness, Risk Management, Enterprise Security, Vulnerability, Governance, General Networking, Public Safety and National Security, Threat Detection, Artificial Intelligence
Beginner · Specialization · 3 - 6 Months

Rice University
Skills you'll gain: Cost Estimation, Project Scoping, Communication Planning, Cost Management, Scope Management, Project Estimation, Project Schedules, Earned Value Management, Scheduling, Team Management, Quality Assurance, Stakeholder Management, Team Performance Management, Risk Management, Organizational Structure, Procurement, Project Documentation, Stakeholder Engagement, Project Management, Planning
Beginner · Specialization · 3 - 6 Months