Skills you'll gain: Prompt Engineering, AI Personalization, Personalized Service, Customer Engagement, Customer experience improvement, Customer Relationship Management (CRM) Software, Customer Retention, Selling Techniques, Customer Relationship Management, Sales Process, Sales Presentations, Verbal Communication Skills, Sales Prospecting, Microsoft Copilot, Sales Enablement, Calendar Management, Sales Strategy, Business Process Automation, Data Ethics, General Sales Practices

Skills you'll gain: Compliance Auditing, Auditing, Financial Auditing, Audit Working Papers, Corrective and Preventive Action (CAPA), Process Improvement, Internal Controls, Internal Auditing, Verification And Validation, Financial Controls, Financial Analysis, Financial Statement Analysis, Document Management

Skills you'll gain: Google Analytics, Web Analytics, Content Performance Analysis, Performance Metric, Responsive Web Design

Skills you'll gain: Campaign Management, Advertising Campaigns, Performance Analysis, Digital Advertising, Performance Measurement, Media Buying, Marketing Analytics, Analysis, Budget Management, Cost Benefit Analysis

Skills you'll gain: Milestones (Project Management), Project Schedules, Dependency Analysis, Project Controls, Risk Management, Project Scoping, Project Management, Smart Goals, Project Performance, Decision Making, Project Planning, Estimation, Verification And Validation

Skills you'll gain: International Relations, Leadership and Management, Strategic Partnership, Marketing, Fundraising, Leadership, Governance, Public Policies, Business, Organizational Strategy, Organizational Structure, World History, Sustainable Development, Cross-Functional Collaboration, Climate Change Mitigation

Skills you'll gain: Data Storytelling, Data Presentation, Dashboard, Microsoft Excel, Data Visualization Software, Pivot Tables And Charts, Geospatial Information and Technology, Spreadsheet Software, Geospatial Mapping, Data Analysis, Productivity Software, Microsoft Office, Microsoft 365

Skills you'll gain: Stakeholder Communications, Discussion Facilitation, Strategic Communication, Project Coordination, Stakeholder Engagement, Analysis, Project Scoping, Process Mapping

Skills you'll gain: Process Improvement, Continuous Improvement Process, Process Analysis, Case Studies, Corrective and Preventive Action (CAPA), Training Programs, Problem Management, Root Cause Analysis, Document Management

Skills you'll gain: Web Content Accessibility Guidelines, Adobe Express, Multimedia, User Experience Design, Design Elements And Principles, Design, Visual Design, Diversity and Inclusion, Graphic Design, Creative Design, User Centered Design, Color Theory

Skills you'll gain: Generative AI Agents, Agentic systems, Game Design, Artificial Intelligence and Machine Learning (AI/ML), Artificial Intelligence, Video Game Development, Animation and Game Design, Generative AI, Game Theory, Design, Design and Product

Skills you'll gain: LangGraph, Retrieval-Augmented Generation, Generative AI Agents, AI Orchestration, CrewAI, Agentic Workflows, AI Workflows, Agentic systems, LangChain, Artificial Intelligence and Machine Learning (AI/ML), LLM Application, Systems Integration, Tool Calling, Responsible AI, Large Language Modeling, Prompt Engineering, Human Factors (Security), Data Ethics, Context Management, Restful API