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    • Business Communication

    Business Communication Courses Online

    Master business communication skills for effective workplace interactions. Learn about writing, speaking, and digital communication in a business context.

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    Explore the Business Communication Course Catalog

    • Status: Free
      Free
      C

      Coursera Instructor Network

      B2B and Territory Sales Strategies and Techniques

      Skills you'll gain: Sales Territory Management, B2B Sales, Sales Management, Enterprise Sales, Consultative Selling, Sales, Sales Strategy, Sales Training, Market Opportunities, Market Analysis, Sales Operations, Sales Process, Market Research, Competitive Intelligence, Customer Relationship Management, Negotiation

      4.6
      Rating, 4.6 out of 5 stars
      ·
      75 reviews

      Intermediate · Course · 1 - 4 Weeks

    • A

      Arizona State University

      商务英语课程:管理与领导力英语 Management & Leadership

      Skills you'll gain: Meeting Facilitation, Business Writing, Business Correspondence, Active Listening, Employee Coaching, Business Communication, Constructive Feedback, Telephone Skills, Leadership, Leadership and Management, Recruitment, Verbal Communication Skills, English Language, Team Building, Communication, Communication Strategies, Grammar, Vocabulary

      4.6
      Rating, 4.6 out of 5 stars
      ·
      35 reviews

      Intermediate · Course · 1 - 3 Months

    • Status: Free
      Free
      T

      The University of Hong Kong

      Epidemics

      Skills you'll gain: Infectious Diseases, Epidemiology, Public Health and Disease Prevention, Public Health, Healthcare Ethics, Emergency Response, Research, Microbiology, Risk Analysis, Media and Communications, Molecular, Cellular, and Microbiology

      4.9
      Rating, 4.9 out of 5 stars
      ·
      231 reviews

      Beginner · Course · 1 - 3 Months

    • D

      Duke University

      Decentralized Finance (DeFi) Primitives

      Skills you'll gain: Blockchain, Loans, FinTech, Payment Systems, Key Management, Cryptography, Digital Assets, Market Liquidity, Financial Trading, Transaction Processing

      4.9
      Rating, 4.9 out of 5 stars
      ·
      425 reviews

      Intermediate · Course · 1 - 4 Weeks

    • A

      Arizona State University

      Workplace Culture for Everyone

      Skills you'll gain: Empathy, Team Leadership, Compassion, Influencing, Emotional Intelligence, Team Building, Leadership, Teamwork, Social Skills, Leadership and Management, Self-Awareness, Media and Communications, Digital Communications, Interpersonal Communications, Decision Making, Independent Thinking, Open Mindset, Conflict Management, Accountability, De-escalation Techniques

      4.7
      Rating, 4.7 out of 5 stars
      ·
      58 reviews

      Beginner · Specialization · 3 - 6 Months

    • M

      Macquarie University

      Excel Regression Models for Business Forecasting

      Skills you'll gain: Forecasting, Regression Analysis, Time Series Analysis and Forecasting, Business Mathematics, Microsoft Excel, Statistical Modeling, Trend Analysis, Statistical Analysis, Data Visualization Software

      4.9
      Rating, 4.9 out of 5 stars
      ·
      108 reviews

      Intermediate · Course · 1 - 3 Months

    • M

      Microsoft

      Introduction to Microsoft Dynamics 365

      Skills you'll gain: Marketing Automation, Sales Management, Customer Engagement, Customer Relationship Management (CRM) Software, Sales Process, Microsoft 365, Resource Allocation, Microsoft Teams, Lead Generation, Service Management, Customer Data Management, Power BI, Customer Service, Customer Insights, Scheduling

      4.6
      Rating, 4.6 out of 5 stars
      ·
      67 reviews

      Beginner · Course · 1 - 3 Months

    • U

      University of Illinois Urbana-Champaign

      U.S. Taxation of International Transactions

      Skills you'll gain: Tax Laws, Corporate Tax, Tax, Tax Planning, International Finance, Income Tax, Tax Compliance

      Build toward a degree

      4.8
      Rating, 4.8 out of 5 stars
      ·
      55 reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free
      Free
      U

      Universidade Estadual de Campinas

      Conceitos Básicos de Logística e Supply Chain

      Skills you'll gain: Order Management, Transportation Management, Logistics, Inventory Management System, Inventory Control, Supply Chain, Order Processing, Service Level, Materials Management, Supply Chain Management, Process Optimization, Performance Measurement, Operating Cost, Demand Planning, Forecasting

      4.7
      Rating, 4.7 out of 5 stars
      ·
      420 reviews

      Beginner · Course · 1 - 3 Months

    • U

      Universidad de los Andes

      Los Objetivos de Desarrollo Sostenible para las empresas

      Skills you'll gain: Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Business Strategies, Business Modeling, Stakeholder Communications, Communication Strategies, Action Oriented, Stakeholder Engagement, Business Analysis, Goal Setting, Strategic Prioritization, Prioritization

      4.9
      Rating, 4.9 out of 5 stars
      ·
      212 reviews

      Beginner · Course · 1 - 3 Months

    • W

      West Virginia University

      Account Management & Sales Force Design

      Skills you'll gain: Sales Management, Sales Strategy, Account Management, Sales, Sales Process, Inside Sales, General Sales Practices, Selling Techniques, Business Strategy, Outside Sales

      4.5
      Rating, 4.5 out of 5 stars
      ·
      281 reviews

      Mixed · Course · 1 - 4 Weeks

    • K

      Kennesaw State University

      Managing Network Security

      Skills you'll gain: Network Security, Network Administration, Security Management, Firewall, Network Monitoring, Cybersecurity, General Networking, Cyber Security Assessment, Network Protocols, Computer Networking, Virtual Private Networks (VPN), Wireless Networks, Vulnerability Assessments, Cloud Security, System Monitoring, Security Awareness, TCP/IP, Intrusion Detection and Prevention, Cloud Computing, Threat Detection

      4.8
      Rating, 4.8 out of 5 stars
      ·
      228 reviews

      Beginner · Course · 1 - 3 Months

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    In summary, here are 10 of our most popular business communication courses

    • B2B and Territory Sales Strategies and Techniques: Coursera Instructor Network
    • 商务英语课程:管理与领导力英语 Management & Leadership: Arizona State University
    • Epidemics: The University of Hong Kong
    • Decentralized Finance (DeFi) Primitives: Duke University
    • Workplace Culture for Everyone: Arizona State University
    • Excel Regression Models for Business Forecasting: Macquarie University
    • Introduction to Microsoft Dynamics 365: Microsoft
    • U.S. Taxation of International Transactions: University of Illinois Urbana-Champaign
    • Conceitos Básicos de Logística e Supply Chain: Universidade Estadual de Campinas
    • Los Objetivos de Desarrollo Sostenible para las empresas: Universidad de los Andes

    Skills you can learn in Business Essentials

    Analytics (37)
    Presentation (33)
    Modeling (29)
    Business Analytics (27)
    Language (26)
    Microsoft Excel (26)
    Writing (26)
    Speech (18)
    Plan (17)
    Business Communication (16)
    Decision-making (16)
    Leadership (15)

    Frequently Asked Questions about Business Communication

    Coursera’s Business Communication courses teach vital skills to enhance your professional interactions and improve workplace efficiency:

    • Techniques for clear and effective writing in business settings
    • Strategies for impactful presentations and public speaking
    • Best practices for professional email and report writing
    • Skills for managing cross-cultural communications
    • Techniques for conflict resolution and negotiation
    • Methods for effective team communication and collaboration‎

    Business Communication courses are designed for learners of all levels:

    • Beginners can start with the basics of professional communication, including writing and speaking effectively.
    • Intermediate learners can improve their skills in specific communication challenges like negotiation and conflict resolution.
    • Advanced learners can master high-level communication strategies to lead teams and manage organizational change.‎

    Completing Business Communication courses on Coursera can lead to a variety of credentials:

    • Professional certificates that confirm your proficiency in business communication
    • Specializations that enhance specific communication skills, tailored to different professional scenarios
    • Certificates that reflect your dedication to developing strong communication abilities, recognized in various professional contexts‎

    Effective communication skills can be valuable in all business roles, in various sectors:

    • Communications Manager, overseeing internal and external communication strategies
    • Public Relations Specialist, managing brand communication and media relations
    • Human Resources Manager, facilitating communication across all levels of an organization
    • Sales Representative, using persuasive communication to close deals and maintain client relationships
    • Project Manager, ensuring clear communication among project stakeholders and team members ‎

    Looking to enhance your team's business communication skills? Coursera provides tailored enterprise solutions for teams ranging of 5-125 employees. Our offerings include advanced analytics, customized learning paths, and collaborative tools. To explore our business communication training options and make a purchase, please visit our Coursera for Teams page.‎

    This FAQ content has been made available for informational purposes only. Learners are advised to conduct additional research to ensure that courses and other credentials pursued meet their personal, professional, and financial goals.

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