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Explore the Customer Insights Course Catalog
Coursera Project Network
Skills you'll gain: User Experience Design, Design Thinking, User Experience, Customer experience strategy (CX), Business Intelligence, User Interface (UI) Design, User Story, Customer Analysis, Collaborative Software
- Status: Free
Coursera Project Network
Skills you'll gain: Application Deployment, Customer Support, ChatGPT, Product Support, Customer Inquiries, No-Code Development, Customer Service, E-Commerce, Order Management, AI Personalization, User Requirements Documents, Automation, Natural Language Processing
Coursera Project Network
Skills you'll gain: ChatGPT, LLM Application, Prompt Engineering, OpenAI, Customer Service, Customer Inquiries, Application Programming Interface (API), User Flows, Test Case, Python Programming, Development Environment, Debugging
- Status: Free Trial
Salesforce
Skills you'll gain: Sales Process, Sales, Salesforce, Sales Operations, Customer Relationship Management, B2B Sales, Sales Management, Data Management, Customer Data Management, Databases, Business-To-Consumer
- Status: Free Trial
Google Cloud
Skills you'll gain: Data Access, Google Cloud Platform, Machine Learning, SQL, Applied Machine Learning, Big Data, Data Cleansing, Data Transformation, Dashboard, Database Management, Cloud Infrastructure, Exploratory Data Analysis, Predictive Modeling, Data Analysis, Data Visualization Software, Data Architecture, Data Integration, Deep Learning, Data Quality, Query Languages
- Status: NewStatus: Free Trial
Skills you'll gain: Data Transformation, Customer Analysis, Data Analysis, Customer Data Management, MongoDB, Data Processing, Data Validation, Financial Data, Data Import/Export, Data Pipelines, Data Integration, Development Environment
Coursera Project Network
Skills you'll gain: Cloud API, Google Cloud Platform, Application Programming Interface (API), LLM Application, Generative AI, Natural Language Processing, Data Processing, Jupyter, Python Programming
Coursera Project Network
Skills you'll gain: Customer Insights, User Feedback, Customer Analysis, Customer experience improvement, Data Sharing, Business Research, User Accounts, Content Creation
Google Cloud
Skills you'll gain: Service Level, Product Support, Google Cloud Platform, Help Desk Support, Technical Support and Services, Technical Support, Cloud Services, Service Management, Personally Identifiable Information, Issue Tracking, Information Privacy, Technical Communication, Problem Management
Google Cloud
Skills you'll gain: Technical Support, Google Cloud Platform, Technical Communication, Identity and Access Management, Cloud Services, Service Level, Personally Identifiable Information, Issue Tracking, Data Cleansing
Google Cloud
Skills you'll gain: Product Support, Service Level, Cloud Management, Google Cloud Platform, Technical Support and Services, Technical Support, Issue Tracking, Technical Communication, Incident Management, Data Management, Personally Identifiable Information
Skills you'll gain: Google Cloud Platform, Data Sharing, Big Data, Data Access, Cloud Computing, Cloud Security, Data Integration, Data Management, Data Visualization
Customer Insights learners also search
In summary, here are 10 of our most popular customer insights courses
- Develop a UX Customer Problem Statement in Miro: Coursera Project Network
- Build a Chatbot with Voiceflow: Ecommerce Customer Support: Coursera Project Network
- Customer Service with Python: Build a Chatbot using ChatGPT: Coursera Project Network
- Sales and CRM Overview: Salesforce
- From Data to Insights with Google Cloud 日本語版: Google Cloud
- PyMongo Case Study - Aggregating Customer Data of a Bank: EDUCBA
- Generative AI with Vertex AI: Build a customer chatbot: Coursera Project Network
- Design a Customer Satisfaction Survey with Typeform: A Beginner's Guide: Coursera Project Network
- Google Cloud Customer Care Fundamentals - 繁體中文: Google Cloud
- Google Cloud Customer Care Fundamentals - 简体中文: Google Cloud