Business communication courses can help you learn effective writing, presentation skills, active listening, and persuasive techniques. You can build skills in crafting clear messages, adapting communication styles for different audiences, and managing conflicts constructively. Many courses introduce tools like email platforms, presentation software, and collaboration apps, demonstrating how these skills enhance team interactions and improve overall communication strategies.

University of Colorado Boulder
Skills you'll gain: Oral Expression, Non-Verbal Communication, Learning Theory, Storytelling, Education Software and Technology, Human Learning, Motivational Interviewing, Conflict Management, Interpersonal Communications, Technical Communication, Education and Training, Media and Communications, Driving engagement, Teaching, Persuasive Communication, De-escalation Techniques, Writing, Scientific Methods, Rapport Building, Diversity Awareness
Beginner · Specialization · 1 - 3 Months

Rice University
Skills you'll gain: Presentations, Technical Communication, Verbal Communication Skills, Public Speaking, Scientific Visualization, Persuasive Communication, Communication Strategies, Communication, Visualization (Computer Graphics)
Mixed · Course · 1 - 3 Months

Arizona State University
Skills you'll gain: Team Leadership, Influencing, Team Building, Leadership, Initiative and Leadership, Leadership Development, Visionary, Communication, Verbal Communication Skills, Self-Awareness
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Strategic Communication, Target Audience, Public Relations, Marketing Communications, Advertising Campaigns, Media Strategy, Communication Strategies, Campaign Management, Integrated Marketing Communications, Branding, Earned Media, Brand Management, Paid media, Owned Media, Business Strategy, Shared Media, Employee Engagement
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Canva (Software), Logo Design, Branding, Brand Strategy, Graphic Design, Target Audience, Marketing Materials, Social Media, Scheduling, Presentations, Content Creation, Social Media Marketing
Beginner · Guided Project · Less Than 2 Hours

Arizona State University
Skills you'll gain: Recognizing Others, Empathy, Rapport Building, Relationship Building, Interpersonal Communications, Social Skills, Leadership, Compassion, Teamwork, Communication, Active Listening, Self-Awareness
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Oral Expression, Education Software and Technology, Technical Communication, Media and Communications, Persuasive Communication, Writing, Education and Training, Storytelling, Human Learning, Instructional Strategies, Community Outreach, Science and Research, Writing and Editing, Content Creation, Liberal Arts, Photography, Photo/Video Production and Technology, Driving engagement, Creativity, Psychology
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: De-escalation Techniques, Interpersonal Communications, Anthropic Claude, Empathy, Customer Complaint Resolution, Organizational Effectiveness, Quality Assessment, Active Listening, ChatGPT, Communication, Artificial Intelligence, Empathy & Emotional Intelligence, Responsible AI, Customer experience improvement, Customer and Client Support, Customer Support, Business Communication, Natural Language Processing
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Communication Strategies, Communication, Education Software and Technology, User Accounts
Beginner · Guided Project · Less Than 2 Hours

Duke University
Skills you'll gain: Environmental Social And Corporate Governance (ESG), Emotional Intelligence, Discussion Facilitation, Diversity and Inclusion, Empathy & Emotional Intelligence, Social Justice, Communication, Sustainable Development, Cultural Responsiveness, Active Listening, Climate Change Adaptation
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: AI Personalization, Customer Engagement, Data-Driven Decision-Making, Customer Service, Customer experience improvement, Customer Relationship Management (CRM) Software, AI Enablement, Personalized Service, Customer Insights, Customer Retention, Business Analytics, ChatGPT, User Feedback, Analytics, Self Service Technologies, Artificial Intelligence, Generative AI, Predictive Analytics, Consumer Behaviour, Automation
Intermediate · Course · 1 - 4 Weeks

University of Washington
Skills you'll gain: Public Speaking, Persuasive Communication, Presentations, Verbal Communication Skills, Communication, Storytelling, Infographics, Peer Review, Motivational Skills, Constructive Feedback, Driving engagement, Performing Arts, Concision, Diagram Design, Action Oriented, Trustworthiness, Communication Strategies, Writing, Non-Verbal Communication, Composure
Beginner · Specialization · 3 - 6 Months