Skills you'll gain: Team Performance Management, Performance Management, Employee Performance Management, Performance Review, Generative AI Agents, Performance Improvement, Team Management, Goal Setting, Performance Analysis, Performance Measurement, Employee Coaching, AI Personalization, Workforce Development, Employee Engagement, Constructive Feedback, Drive Engagement, Key Performance Indicators (KPIs), Prompt Engineering, Coaching, Analytics

Skills you'll gain: Amazon Web Services, Call Center Experience, Customer Service, Customer Communications Management, Inbound Calls, Scalability, Outbound Calls, Customer Relationship Management, Network Routing, Real Time Data, Performance Analysis, Cost Reduction, Operational Efficiency, System Implementation

Skills you'll gain: Apache Spark, Google Cloud Platform, Data Processing, Apache Hadoop, Big Data, Cloud Computing, Scalability, System Configuration

Skills you'll gain: Economics, Game Theory, Economic Development, Market Dynamics, Socioeconomics, Behavioral Economics, Business Economics, Policy Analysis, Public Policies, Decision Making, Market Analysis, Consumer Behaviour, Supply And Demand, Analysis, Cost Benefit Analysis, Strategic Decision-Making, Competitive Analysis, Production Planning, Critical Thinking, Resource Allocation

Skills you'll gain: Big Data, Google Cloud Platform, Data Access, SQL, Query Languages

Skills you'll gain: Target Audience, Facebook, Social Media, Persona Development, Social Media Marketing, Social Media Strategy, Customer Insights, Presentations, Web Analytics, Marketing Budgets

Skills you'll gain: Quantitative Research, Survey Creation, Sampling (Statistics), Data Collection, Market Research, Data Analysis, Research Methodologies, Statistical Analysis, Data Quality

Skills you'll gain: Financial Statement Analysis, Business Risk Management, Credit Risk, Financial Analysis, Lending and Underwriting, Risk Analysis, Operational Risk, Income Statement, Balance Sheet, Market Analysis, Cash Flows

Skills you'll gain: Customer experience strategy (CX), Marketing Strategies, Consumer Behaviour, Target Market, Digital Transformation, Digital Marketing, Digital Communications, Marketing Analytics, MarTech, Market Intelligence, Communication Strategies

Skills you'll gain: Business Intelligence, Data Warehousing, Dashboard, Databases, Data Analysis, Interactive Data Visualization, Data Management, Business Analytics, Data-Driven Decision-Making, Data Visualization Software, Decision Support Systems, Data Transformation

Skills you'll gain: Apache Kafka, Data Pipelines, Data Management, Data Integration, Data Architecture, Data Processing, SQL, Security Controls, System Monitoring, Real Time Data, Big Data, Scalability

Skills you'll gain: Microsoft Excel, Excel Formulas, Spreadsheet Software, Data Analysis Software, Data Analysis, Customer Analysis, Analysis, Analytical Skills, Gross Profit, Productivity Software, Business Mathematics