Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.

University of Colorado Boulder
Skills you'll gain: Teamwork, Conflict Management, Negotiation, Innovation, Team Building, Collaboration, Creativity, Interpersonal Communications, Diversity Awareness, Communication, Virtual Teams, Media and Communications, Cultural Diversity, Decision Making
Beginner · Course · 1 - 4 Weeks

University of Virginia Darden School Foundation
Skills you'll gain: ChatGPT, Personalized Service, Prompt Engineering, AI Personalization, Customer Engagement, Generative AI, Customer Service, Self Service Technologies, Customer experience improvement, Customer Support, Performance Analysis, Performance Improvement
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Microsoft PowerPoint, Timelines, Product Roadmaps, Microsoft 365, Presentations, Technology Roadmaps, Milestones (Project Management), Project Schedules, Project Management, Business Process Management, Business Communication
Beginner · Guided Project · Less Than 2 Hours
University of Illinois Urbana-Champaign
Skills you'll gain: MarTech, Marketing, Product Promotion, Marketing Strategies, Marketing Channel, Digital Marketing, Digital Transformation, Consumer Behaviour, New Product Development, Customer Engagement, E-Commerce, Price Negotiation, Innovation
Beginner · Course · 1 - 4 Weeks

Tecnológico de Monterrey
Skills you'll gain: Negotiation, Strategic Decision-Making, Cultural Diversity, Strategic Thinking, Communication Strategies, Conflict Management, Complex Problem Solving, Plan Execution
Intermediate · Course · 1 - 4 Weeks

University of Cambridge
Skills you'll gain: Human Development, Psychology, Neurology, Child Development, Mental Health Diseases and Disorders, Anatomy, Physiology, Biology, Research
Mixed · Course · 1 - 3 Months

Coursera
Skills you'll gain: Figma (Design Software), UI Components, Usability, Software Design, Mockups, Technical Design, Design Elements And Principles, Application Design, Web Design, Application Development, Software Engineering
Intermediate · Guided Project · Less Than 2 Hours

Xbox
Skills you'll gain: User Story, Product Planning, User Interface (UI), Competitive Analysis, Product Roadmaps, User Interface and User Experience (UI/UX) Design, Stakeholder Management, Market Research, Product Management, Design Thinking, AI Product Strategy, Mockups, Consumer Behaviour, Usability Testing, Wireframing, Market Analysis, Stakeholder Communications, Product Lifecycle Management, Product Strategy, Data Analysis
Beginner · Professional Certificate · 3 - 6 Months

Macquarie University
Skills you'll gain: Persuasive Communication, Overcoming Objections, Influencing, Rapport Building, Storytelling, Leadership, Communication, Meeting Facilitation, Public Speaking, Verbal Communication Skills, Presentations, Non-Verbal Communication, Decision Making
Mixed · Course · 1 - 3 Months

Kennesaw State University
Skills you'll gain: Sales Prospecting, Prospecting and Qualification, Cold Calling, Customer Relationship Building, Sales Process, Needs Assessment, Sales Pipelines, Sales Strategy, Verbal Communication Skills, Lead Generation, Communication, Relationship Management, Customer Engagement, Value Propositions
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Governance, Data Ethics, Business Ethics, Business Leadership, Organizational Leadership, Governance Risk Management and Compliance, Ethical Standards And Conduct, Policy Development, Human Resource Policies, Culture Transformation, Business Transformation, Stakeholder Engagement, Data Governance, Responsible AI, Policy Analysis, Stakeholder Management, Change Management, Employee Engagement
Beginner · Course · 1 - 3 Months

Universidad Nacional Autónoma de México
Skills you'll gain: Disabilities, Student Support and Services, Educational Materials, Special Education, Instructional Design, Diversity Awareness, Higher Education, Interpersonal Communications, Student Engagement, Case Studies
Beginner · Course · 1 - 4 Weeks