Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.
Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Prompt Engineering, Customer experience improvement, Customer Engagement, AI Enablement, AI Workflows, Customer Service, Workflow Management, Self Service Technologies, Operational Efficiency, Artificial Intelligence, Automation, Analysis
Beginner · Course · 1 - 4 Weeks

University of Minnesota
Skills you'll gain: Predictive Modeling, Predictive Analytics, Simulations, Exploratory Data Analysis, Experimentation, Research Design, Business Analytics, Operations Research, Project Design, Customer Analysis, A/B Testing, Data Mining, Business Analysis, Analytical Skills, Ideation, Advanced Analytics, Applied Machine Learning, Process Mapping, Problem Solving, Critical Thinking
Beginner · Specialization · 3 - 6 Months

The State University of New York
Skills you'll gain: Collaboration, Teamwork, Adaptability, Verbal Communication Skills, Critical Thinking, Communication, Creative Thinking, Emotional Intelligence, Resilience, Problem Solving, Analytical Skills, Innovation, Accountability, Motivational Skills, Team Motivation, Logical Reasoning, Organizational Skills, Decision Making, Human Resources, Time Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Collaborative Software, Version Control, Integrated Development Environments, Debugging, Git (Version Control System), Application Deployment, Cloud Deployment, Cloud Development, GitHub, Development Environment, Application Development, Continuous Deployment, File Management, Software Development Tools, Secure Coding, Configuration Management, Cloud Storage
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Customer experience improvement, User Feedback, Dashboard, Customer Insights, Microsoft 365, Data Sharing, Business Communication
Beginner · Guided Project · Less Than 2 Hours

Erasmus University Rotterdam
Skills you'll gain: Transportation Operations, Law, Regulation, and Compliance, Case Law, Labor Law, Labor Relations, Commercial Laws, Case Studies, Regulation and Legal Compliance, Court Systems, Civil Law, Workers Compensation, Legal Research, Coordination
Advanced · Course · 1 - 3 Months

Skills you'll gain: AWS Identity and Access Management (IAM), Amazon CloudWatch, AWS SageMaker, Amazon DynamoDB, Amazon Redshift, Serverless Computing, Amazon Web Services, Identity and Access Management, Amazon S3, AWS CloudFormation, Cloud Management, AWS Kinesis, Infrastructure as Code (IaC), Virtual Networking, Cloud Security, Network Security, Threat Detection, Network Architecture, Amazon Elastic Compute Cloud, Containerization
Advanced · Specialization · 3 - 6 Months

Harvard Business Review
Skills you'll gain: Constructive Feedback, Talent Management, Employee Retention, Employee Coaching, Talent Acquisition, Workforce Development, Adaptability, Human Resources Management and Planning, Employee Engagement, Recruitment, Training and Development, Employee Performance Management, Coaching, Diversity and Inclusion, Professional Development, Interviewing Skills, Active Listening
Intermediate · Course · 1 - 4 Weeks

University of Maryland, College Park
Skills you'll gain: Construction Management, Project Controls, Construction Estimating, Project Schedules, Change Control, Contract Management, Timelines, Occupational Safety And Health, Scheduling, Project Coordination, Project Documentation, Communication Planning, Project Planning, Safety Assurance, Cost Control, Arbitration
Intermediate · Course · 1 - 3 Months

University of Leeds
Skills you'll gain: Change Management, Organizational Change, Business Leadership, Business Transformation, Strategic Leadership, Leadership, Influencing, Corporate Sustainability, Sustainable Development, Communication
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Cascading Style Sheets (CSS), UI Components, Front-End Web Development, User Interface (UI) Design, User Interface and User Experience (UI/UX) Design, Web Design, React.js, Responsive Web Design, User Centered Design, Javascript
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Matplotlib, NumPy, Embeddings, Data Visualization, Natural Language Processing, Semantic Web, Data Manipulation, Linear Algebra, Seaborn, Deep Learning, Machine Learning, Artificial Intelligence and Machine Learning (AI/ML), Python Programming, Text Mining, Data Science, Data Processing, Applied Machine Learning, Unstructured Data, Markov Model, Data Preprocessing
Beginner · Specialization · 3 - 6 Months