Skills you'll gain: AI Personalization, Responsible AI, Data Ethics, Customer experience improvement, User Feedback, Generative AI, Self Service Technologies, Personalized Service, ChatGPT, Customer Support, Customer Service, Customer Analysis, Customer Insights, Automation, Customer Engagement, Artificial Intelligence, Ethical Standards And Conduct, Natural Language Processing, Data Security

Skills you'll gain: Artificial Intelligence and Machine Learning (AI/ML), Google Gemini, Software Development Tools, Software Engineering Tools, Human Machine Interfaces

Skills you'll gain: Program Evaluation, Smart Goals, Surveys, Goal Setting, Survey Creation, Performance Measurement, Grant Writing, Data Collection, Research Methodologies

Skills you'll gain: Event Management, Blogs, Content Development and Management, Content Management, Web Design, Web Design and Development, No-Code Development, User Accounts, Brand Management, Digital Marketing, Public Relations

Skills you'll gain: Kanban Principles, Workflow Management, Agile Software Development, Sprint Planning, Agile Project Management, Project Estimation, Agile Methodology, Project Management Software, Estimation, Process Optimization, Backlogs, User Story, Process Improvement, Resource Utilization

Skills you'll gain: Cryptography, Application Security, Encryption, Authentications, Cybersecurity, Data Encryption Standard, Advanced Encryption Standard (AES), Email Security, Network Security, Information Systems Security, Key Management, Application Development, Public Key Infrastructure, Data Integrity

Skills you'll gain: Oracle Cloud, Oracle Databases, Cloud Computing, Strategic Partnership, Cloud Security, Database Architecture and Administration, Database Management, Cloud Infrastructure, Cloud Computing Architecture, Scalability, Data Storage Technologies, Disaster Recovery

Skills you'll gain: Cloud Infrastructure, Terraform, Kubernetes, Google Cloud Platform, Infrastructure as Code (IaC), Nginx, Load Balancing, Containerization

Skills you'll gain: CI/CD, Continuous Integration, Continuous Deployment, Application Deployment, GitHub, Software Development Tools, Version Control, DevOps, Test Automation, Program Development, Automation, Key Management, Software Quality Assurance

Skills you'll gain: Service Improvement, Innovation, Continuous Improvement Process, Change Management, Organizational Change, Service Design, Public Administration, Organizational Strategy, Policty Analysis, Research, and Development, Case Studies, Business Strategies, Strategic Thinking, Technology Strategies, Leadership

Skills you'll gain: Data Management, Data Visualization, General Data Protection Regulation (GDPR), Data Quality, Data Strategy, Data Modeling, Digital Transformation, Data Literacy, Information Management, Business Intelligence, Business Transformation, Data-Driven Decision-Making, Competitive Intelligence, Data Analysis, Big Data, Artificial Intelligence, Business Strategy

Skills you'll gain: Service Recovery, De-escalation Techniques, Greeting Customers, Customer Complaint Resolution, Customer Service, Conflict Management, Client Services, Hospitality, Friendliness, Professionalism, Teamwork, Composure, Coordination, Customer experience improvement, Collaboration, Personalized Service, Customer Relationship Building, Communication, Empathy, Active Listening