IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: Conflict Management, Assertiveness, Leadership, Professionalism, Interpersonal Communications, De-escalation Techniques, Emotional Intelligence, People Management, Communication, Constructive Feedback, Empathy
Beginner · Course · 1 - 4 Weeks

Microsoft
Skills you'll gain: Extract, Transform, Load, Data Cleansing, Power BI, Data Transformation, Data Manipulation, Data Management, Data Quality, Data Preprocessing, Data Validation, Data Integration, Data Modeling, Data Import/Export, Data Storage
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Software Documentation, Generative AI, Debugging, ChatGPT, Integrated Development Environments, Development Environment, Python Programming, Prompt Engineering, Software Development, Application Development
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Distributed Denial-Of-Service (DDoS) Attacks, Metasploit, Penetration Testing, Malware Protection, Exploitation techniques, Database Management, Cyber Threat Intelligence, Vulnerability Assessments, Cyber Security Assessment, Brute-force attacks, Cryptography, Cybersecurity, Vulnerability Scanning, Intrusion Detection and Prevention, Data Import/Export, MySQL, Encryption, Mobile Security, Linux, Linux Administration
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Video Editing, TikTok, Storytelling, Timelines, Content Creation, Multimedia, Post-Production, Animations, Color Theory, Typography
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Agentic Workflows, AI Workflows, Generative AI Agents, AI Orchestration, LLM Application, OpenAI, Agentic systems, AI Enablement, ChatGPT, Model Deployment, Generative AI, Artificial Intelligence, Decision Support Systems, Data Integration
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Microsoft Power Automate/Flow, Microsoft Power Platform, Email Automation, Document Management, Microsoft 365, Collaborative Software, Billing & Invoicing, Intranet, Automation
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Hugging Face, Prompt Engineering, Retrieval-Augmented Generation, LLM Application, Model Evaluation, Responsible AI, Large Language Modeling, Model Deployment, Generative AI, Generative Adversarial Networks (GANs), Application Deployment, Application Development, Technical Management, OpenAI API, Data Ethics, AI Enablement, Trend Analysis, Real Time Data, Business Strategy, Python Programming
Intermediate · Specialization · 1 - 3 Months

University of Glasgow
Skills you'll gain: Data Preprocessing, Model Evaluation, Engineering Practices, Matlab, Engineering Calculations, Classification Algorithms, Engineering Analysis, Engineering, Artificial Intelligence and Machine Learning (AI/ML), AI Enablement, Applied Mathematics, Artificial Neural Networks
Beginner · Specialization · 1 - 3 Months

Coursera
Skills you'll gain: Competitive Analysis, Market Research, Market Analysis, Responsible AI, Generative AI, Customer Insights, Market Trend, Persona Development, Trend Analysis, Analytics, Data Analysis, Data-Driven Decision-Making, Business Ethics
Intermediate · Course · 1 - 4 Weeks

Vanderbilt University
Skills you'll gain: Generative AI Agents, Java, Agentic systems, AI Workflows, Generative AI, LLM Application, Tool Calling, OpenAI API, Application Development, Prompt Engineering, Debugging
Beginner · Course · 1 - 3 Months

University of Maryland, College Park
Skills you'll gain: Energy and Utilities, Construction Management, Sustainable Architecture, Construction Engineering, Sustainable Technologies, Facility Management, Stakeholder Management, Stormwater Management, Building Information Modeling, Project Design, Environmental Engineering, Sustainability Standards, Environmental Resource Management, Project Management, Property Management, HVAC, Waste Minimization
Intermediate · Course · 1 - 3 Months