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    • Customer Insights

    Customer Insights Courses Online

    Explore customer insights methods for understanding consumer behavior. Learn to gather and analyze data to inform marketing and product development.

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    Explore the Customer Insights Course Catalog

    • Status: New
      New
      Status: Preview
      Preview
      I

      Infosec

      CompTIA Data+

      Skills you'll gain: Data Integration, Data Analysis, Data Mining, Data-Driven Decision-Making, Data Modeling, Data Governance, Business Analytics, Data Visualization, Statistical Analysis, Dashboard, Data Warehousing, Data Storage, Data Security, Data Quality, Descriptive Statistics, Data Cleansing, Data Integrity, Relational Databases, Machine Learning

      Intermediate · Course · 1 - 3 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      M

      Microsoft

      Microsoft AI Product Manager

      Skills you'll gain: Competitive Analysis, Market Research, User Story, User Interface (UI), Product Roadmaps, Competitive Intelligence, AI Product Strategy, Usability, Persona Development, Product Development, Market Analysis, Product Management, Product Lifecycle Management, Customer Analysis, Market Intelligence, Design Thinking, User Interface (UI) Design, Quality Assurance and Control, Product Strategy, Data Analysis

      4.7
      Rating, 4.7 out of 5 stars
      ·
      207 reviews

      Beginner · Professional Certificate · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      C

      Coursera Instructor Network

      Harnessing LLMs: Strategy, Fine-Tuning & Evaluation

      Skills you'll gain: Prompt Engineering, LLM Application, Large Language Modeling, Responsible AI, LangChain, Generative Model Architectures, Generative AI, Application Deployment, Application Development, Technical Management, ChatGPT, Trend Analysis, Program Evaluation, Artificial Intelligence, Real Time Data, Applied Machine Learning, Data Ethics, Analytics, Business Strategy, Python Programming

      4
      Rating, 4 out of 5 stars
      ·
      61 reviews

      Intermediate · Specialization · 1 - 3 Months

    • U

      Universidad de Chile

      Marketing Gerencial

      Skills you'll gain: Customer Relationship Building, Strategic Marketing, Marketing, Consumer Behaviour, Marketing Management, Marketing Strategies, Target Market, Customer Insights, Business Strategy, Market Analysis

      4.8
      Rating, 4.8 out of 5 stars
      ·
      2.3K reviews

      Intermediate · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of California, Davis

      Professional Skills for the Workplace

      Skills you'll gain: Problem Solving, Growth Mindedness, Emotional Intelligence, Adaptability, Social Skills, Brainstorming, Active Listening, Critical Thinking, Resilience, Creative Thinking, Empathy, Professional Development, Action Oriented, Constructive Feedback, Stress Management, Relationship Building, Lifelong Learning, Positivity, Overcoming Obstacles, Growth Strategies

      4.8
      Rating, 4.8 out of 5 stars
      ·
      4.3K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: Free Trial
      Free Trial
      M

      Macquarie University

      Strategising: Management for Global Competitive Advantage

      Skills you'll gain: Business Strategy, Design Thinking, Supply Chain, Strategic Thinking, Supply Chain Planning, Business Ethics, Supply Chain Management, Corporate Sustainability, Sustainable Business, Customer Analysis, Strategic Planning, Emerging Technologies, Organizational Strategy, Strategic Marketing, Growth Strategies, Strategic Sourcing, Corporate Strategy, Environmental Social And Corporate Governance (ESG), Digital Transformation, Innovation

      4.8
      Rating, 4.8 out of 5 stars
      ·
      1.4K reviews

      Beginner · Specialization · 3 - 6 Months

    • Status: New
      New
      Status: Free Trial
      Free Trial
      E

      EDUCBA

      TQM Excellence: Lean Six Sigma & Quality Systems

      Skills you'll gain: Statistical Process Controls, Kaizen Methodology, Customer Relationship Management, Six Sigma Methodology, Quality Management, Lean Six Sigma, Lean Methodologies, Quality Management Systems, Continuous Improvement Process, Operational Excellence, Process Improvement, Software Quality Assurance, Quality Control, Supplier Quality Management, Quality Improvement, Brainstorming, Benchmarking, Quality Assurance and Control, Change Management, Organizational Change

      Beginner · Specialization · 3 - 6 Months

    • C

      Coursera Project Network

      Small Business Marketing Using YouTube

      Skills you'll gain: Marketing Analytics, Video Production, Social Media Marketing, Business Marketing, Marketing Channel, Customer Engagement, Gmail, Target Audience, Content Creation

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.3K reviews

      Beginner · Guided Project · Less Than 2 Hours

    • Status: Free Trial
      Free Trial
      J

      Johns Hopkins University

      Healthcare IT Support

      Skills you'll gain: Electronic Medical Record System, Medical Privacy, Health Insurance Portability And Accountability Act (HIPAA) Compliance, Electronic Medical Record, Telehealth, Patient Safety, Health Technology, Health Information Management, Clinical Informatics, Security Awareness, Encryption, Personally Identifiable Information, Help Desk Support, Medical Equipment, Desktop Support, End User Training and Support, Health Care, Patient Communication, Technical Support, Customer Support

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.4K reviews

      Beginner · Specialization · 3 - 6 Months

    • C

      Coursera Project Network

      Qlik Sense for Beginners: Analyze and Visualize Data

      Skills you'll gain: Data Storytelling, Data Presentation, Customer Analysis, Data Integration, Interactive Data Visualization, Dashboard, Data Visualization, Data Analysis, Data-Driven Decision-Making, Data Analysis Software, Exploratory Data Analysis, Technical Communication, Data Visualization Software

      4.1
      Rating, 4.1 out of 5 stars
      ·
      14 reviews

      Intermediate · Guided Project · Less Than 2 Hours

    • Status: Preview
      Preview
      M

      McMaster University

      Mindshift: Break Through Obstacles to Learning and Discover Your Hidden Potential

      Skills you'll gain: Lifelong Learning, Willingness To Learn, Learning Strategies, Growth Mindedness, Mentorship, Adaptability, Professional Development, Personal Development, Productivity, Open Mindset, Resilience, Stress Management, Overcoming Obstacles, Curiosity, Cognitive flexibility

      4.8
      Rating, 4.8 out of 5 stars
      ·
      13K reviews

      Beginner · Course · 1 - 4 Weeks

    • Status: Free Trial
      Free Trial
      U

      University of Illinois Urbana-Champaign

      The Digital Marketing Revolution

      Skills you'll gain: Marketing, Marketing Strategies, Consumer Behaviour, Marketing Channel, Global Marketing, Digital Transformation, MarTech, Case Studies, Digital Marketing, Business Strategy, Customer experience improvement, Business Transformation, Innovation

      Build toward a degree

      4.7
      Rating, 4.7 out of 5 stars
      ·
      1.8K reviews

      Beginner · Course · 1 - 4 Weeks

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    In summary, here are 10 of our most popular customer insights courses

    • CompTIA Data+: Infosec
    • Microsoft AI Product Manager: Microsoft
    • Harnessing LLMs: Strategy, Fine-Tuning & Evaluation: Coursera Instructor Network
    • Marketing Gerencial: Universidad de Chile
    • Professional Skills for the Workplace: University of California, Davis
    • Strategising: Management for Global Competitive Advantage: Macquarie University
    • TQM Excellence: Lean Six Sigma & Quality Systems: EDUCBA
    • Small Business Marketing Using YouTube: Coursera Project Network
    • Healthcare IT Support: Johns Hopkins University
    • Qlik Sense for Beginners: Analyze and Visualize Data: Coursera Project Network

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