• For Individuals
  • For Businesses
  • For Universities
  • For Governments
Degrees
Log In
Join for Free
  • Browse
  • Process Improvement

Process Improvement Courses

Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.


Popular Process Improvement Courses and Certifications


  • Status: Preview
    Preview
    C

    Coursera

    GenAI for Call Centers: AI-Driven Customer Success

    Skills you'll gain: AI Personalization, Customer Insights, ChatGPT, Generative AI, Prompt Engineering, Customer experience improvement, Customer Engagement, AI Enablement, AI Workflows, Customer Service, Workflow Management, Self Service Technologies, Operational Efficiency, Artificial Intelligence, Automation, Analysis

    Beginner · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    L

    L&T EduTech

    Construction aspects of Steel Buildings

    Skills you'll gain: Construction Inspection, Construction, Building Design, Structural Engineering, Structural Analysis, Architectural Drawing, Industrial Design, Commercial Construction, Engineering Drawings, Technical Drawing, Engineering Design Process

    5
    Rating, 5 out of 5 stars
    ·
    8 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    C

    Coursera

    Data Engineering: Pipelines, ETL, Hadoop

    Skills you'll gain: Data Pipelines, Apache Hadoop, Extract, Transform, Load, Data Transformation, Apache Hive, Big Data, Data Warehousing, Strategic Decision-Making, Apache Spark, Data Integration, Data Processing, Data Management, Data Analysis, Scalability

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    I

    IBM

    How to Modernize applications with IBM CICS

    Skills you'll gain: Transaction Processing, Hybrid Cloud Computing, COBOL (Programming Language), Mainframe Technologies, Mainframe Computing, IBM Cloud, Cloud Applications, Enterprise Application Management, Application Servers, Application Development, Application Programming Interface (API), Middleware, Business Logic

    4.5
    Rating, 4.5 out of 5 stars
    ·
    16 reviews

    Intermediate · Course · 1 - 4 Weeks

  • C

    Coursera

    Get Started with Wrike

    Skills you'll gain: Project Management Software, Timelines, Collaborative Software, Milestones (Project Management), Dashboard, Workflow Management, Organizational Structure, Scheduling, User Accounts, Project Management

    4.6
    Rating, 4.6 out of 5 stars
    ·
    13 reviews

    Beginner · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    U

    University of Colorado Boulder

    Trees, SVM and Unsupervised Learning

    Skills you'll gain: Model Evaluation, Applied Machine Learning, Unsupervised Learning, Classification And Regression Tree (CART), Decision Tree Learning, Artificial Neural Networks, Classification Algorithms, Supervised Learning, Machine Learning Algorithms, Random Forest Algorithm, Predictive Modeling, Artificial Intelligence and Machine Learning (AI/ML), Dimensionality Reduction, Statistics

    Build toward a degree

    4.4
    Rating, 4.4 out of 5 stars
    ·
    8 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Preview
    Preview
    N

    Northeastern University

    Engaging in Improving Patient Experience Through Analytics

    Skills you'll gain: Decision Support Systems, Customer experience improvement, Resource Allocation, Health Informatics, Patient-centered Care, Stakeholder Analysis, Operational Analysis, Predictive Analytics, Business Analysis, Analytics, Data-Driven Decision-Making, Personalized Service, Process Development, Systems Integration, Innovation

    Beginner · Course · 1 - 4 Weeks

  • Status: New
    New
    Status: Free Trial
    Free Trial
    A

    Automatic Data Processing, Inc. (ADP)

    Sourcing and Screening Applicants

    Skills you'll gain: Talent Pipelining, Talent Sourcing, Recruitment, Talent Acquisition, Recruitment Strategies, Talent Management, Strategic Sourcing, Professional Networking, Interviewing Skills, LinkedIn, Market Research, Communication

    Beginner · Course · 1 - 4 Weeks

  • A

    Alfaisal University | KLD

    محاسبة المقبوضات والديون المعدومة

    Skills you'll gain: Accounts Receivable, Cash Receipts, Account Management, Customer Analysis, Accounting, Billing, Bankruptcies, Credit Risk, Financial Analysis, Sales Process, Estimation

    5
    Rating, 5 out of 5 stars
    ·
    6 reviews

    Beginner · Course · 1 - 4 Weeks

  • C

    Coursera

    Evaluate Employee Comprehension with Canvas

    Skills you'll gain: Learning Management Systems, Instructional Design, Test Tools, Education Software and Technology, Design, Leadership

    4.6
    Rating, 4.6 out of 5 stars
    ·
    8 reviews

    Intermediate · Guided Project · Less Than 2 Hours

  • Status: Free Trial
    Free Trial
    A

    Alignor

    Leading Diverse Teams

    Skills you'll gain: Influencing, Conflict Management, Diversity Awareness, Collaboration, Diversity and Inclusion, Cultural Diversity, Decision Making, Team Management, Discussion Facilitation, Communication, Leadership, Negotiation, Relationship Building, Active Listening

    4.1
    Rating, 4.1 out of 5 stars
    ·
    10 reviews

    Intermediate · Course · 1 - 4 Weeks

  • Status: Free Trial
    Free Trial
    N

    National Academy of Sports Medicine

    Pre- and Post-Workout Supplements for the Beginner

    Skills you'll gain: Exercise Science, Physiology, Sports Medicine, Decision Making, Nutrition and Diet, Pharmacology

    4.8
    Rating, 4.8 out of 5 stars
    ·
    12 reviews

    Beginner · Course · 1 - 4 Weeks

Searches related to process improvement

process improvement and problem solving
data-driven process improvement
six sigma for process improvement
introduction to continuous improvement process
business process modeling, analysis, and improvement
1…315316317…406

In summary, here are 10 of our most popular process improvement courses

  • GenAI for Call Centers: AI-Driven Customer Success: Coursera
  • Construction aspects of Steel Buildings: L&T EduTech
  • Data Engineering: Pipelines, ETL, Hadoop: Coursera
  • How to Modernize applications with IBM CICS: IBM
  • Get Started with Wrike: Coursera
  • Trees, SVM and Unsupervised Learning: University of Colorado Boulder
  • Engaging in Improving Patient Experience Through Analytics: Northeastern University
  • Sourcing and Screening Applicants : Automatic Data Processing, Inc. (ADP)
  • محاسبة المقبوضات والديون المعدومة: Alfaisal University | KLD
  • Evaluate Employee Comprehension with Canvas: Coursera

Skills you can learn in Business Essentials

Analytics (37)
Presentation (33)
Modeling (29)
Business Analytics (27)
Language (26)
Microsoft Excel (26)
Writing (26)
Speech (18)
Plan (17)
Business Communication (16)
Decision-making (16)
Leadership (15)

Other topics to explore

Arts and Humanities
338 courses
Business
1095 courses
Computer Science
668 courses
Data Science
425 courses
Information Technology
145 courses
Health
471 courses
Math and Logic
70 courses
Personal Development
137 courses
Physical Science and Engineering
413 courses
Social Sciences
401 courses
Language Learning
150 courses

Coursera Footer

Skills

  • Artificial Intelligence (AI)
  • Cybersecurity
  • Data Analytics
  • Digital Marketing
  • English Speaking
  • Generative AI (GenAI)
  • Microsoft Excel
  • Microsoft Power BI
  • Project Management
  • Python

Certificates & Programs

  • Google Cybersecurity Certificate
  • Google Data Analytics Certificate
  • Google IT Support Certificate
  • Google Project Management Certificate
  • Google UX Design Certificate
  • IBM Data Analyst Certificate
  • IBM Data Science Certificate
  • Machine Learning Certificate
  • Microsoft Power BI Data Analyst Certificate
  • UI / UX Design Certificate

Industries & Careers

  • Business
  • Computer Science
  • Data Science
  • Education & Teaching
  • Engineering
  • Finance
  • Healthcare
  • Human Resources (HR)
  • Information Technology (IT)
  • Marketing

Career Resources

  • Career Aptitude Test
  • Examples of Strengths and Weaknesses for Job Interviews
  • High-Income Skills to Learn
  • How Does Cryptocurrency Work?
  • How to Highlight Duplicates in Google Sheets
  • How to Learn Artificial Intelligence
  • Popular Cybersecurity Certifications
  • Preparing for the PMP Certification
  • Signs You Will Get the Job After an Interview
  • What Is Artificial Intelligence?

Coursera

  • About
  • What We Offer
  • Leadership
  • Careers
  • Catalog
  • Coursera Plus
  • Professional Certificates
  • MasterTrack® Certificates
  • Degrees
  • For Enterprise
  • For Government
  • For Campus
  • Become a Partner
  • Social Impact
  • Free Courses
  • Share your Coursera learning story

Community

  • Learners
  • Partners
  • Beta Testers
  • Blog
  • The Coursera Podcast
  • Tech Blog

More

  • Press
  • Investors
  • Terms
  • Privacy
  • Help
  • Accessibility
  • Contact
  • Articles
  • Directory
  • Affiliates
  • Modern Slavery Statement
  • Do Not Sell/Share
Learn Anywhere
Download on the App Store
Get it on Google Play
Logo of Certified B Corporation
© 2025 Coursera Inc. All rights reserved.
  • Coursera Facebook
  • Coursera Linkedin
  • Coursera Twitter
  • Coursera YouTube
  • Coursera Instagram
  • Coursera TikTok