Skills you'll gain: Customer Service, Problem Solving, Customer Support, Greeting Customers, Help Desk Support, Customer and Client Support, Critical Thinking and Problem Solving, Technical Support and Services, Customer Relationship Management, Interpersonal Communications, Communication, Customer Complaint Resolution, Empathy, Customer Engagement, Customer experience improvement, Process Management

Skills you'll gain: Disabilities, Web Content Accessibility Guidelines, Education and Training, Adaptive Equipment, Hypertext Markup Language (HTML), Instructional Design, Visual Impairment Education, Law, Regulation, and Compliance, Microsoft Office, Advocacy

Skills you'll gain: Responsible AI, Data Ethics, Artificial Intelligence, AI Product Strategy

Skills you'll gain: NoSQL, MongoDB, Databases, Apache Cassandra, Distributed Computing, Database Management, Database Architecture and Administration, IBM Cloud, Query Languages, Data Modeling, JSON, Scalability, Data Manipulation

Skills you'll gain: Active Directory, Windows Servers, User Accounts, Microsoft Windows, Dynamic Host Configuration Protocol (DHCP), Firewall, Server Administration, Group Policy, Windows PowerShell, Operating System Administration, Systems Administration, Virtualization, Virtual Machines, Network Administration, Network Security, File Systems

Skills you'll gain: SQL, Query Languages, Data Access, Relational Databases, Data Manipulation

Skills you'll gain: AWS SageMaker, Generative AI, Data Lakes, Data Governance, Data Architecture, Data Management, SQL, Applied Machine Learning

Skills you'll gain: MITRE ATT&CK Framework, Incident Response, Cyber Threat Intelligence, Cyber Threat Hunting, Key Management, Data Security, Threat Modeling, Computer Security Incident Management, File Systems, Endpoint Security, Cryptography, Network Security, Distributed Denial-Of-Service (DDoS) Attacks, Linux, Malware Protection, Operating System Administration, Vulnerability Assessments, Threat Detection, Cybersecurity, Workflow Management

Skills you'll gain: Prompt Engineering, Generative AI Agents, Retrieval-Augmented Generation, Google Gemini, Responsible AI, Generative AI, Google Workspace, Google Cloud Platform, Gemini, AI Product Strategy, AI Enablement, AI Workflows, Productivity Software, AI Security, Unstructured Data, Tool Calling, Data Literacy, Artificial Intelligence, Cloud Computing, Collaboration

Skills you'll gain: Data Pipelines, Data Architecture, Requirements Analysis, Amazon Web Services, Data Warehousing, Data Processing, System Requirements, Extract, Transform, Load, Performance Tuning, Security Controls, Cloud Computing, Scalability

Skills you'll gain: Encryption, Malware Protection, Distributed Denial-Of-Service (DDoS) Attacks, Computer Security Awareness Training, Cybersecurity, Cyber Attacks, Identity and Access Management, Security Awareness, Security Controls, Data Security, Personally Identifiable Information, User Accounts, Information Systems Security, Human Factors (Security), Email Security, Cyber Risk, Information Privacy

Skills you'll gain: Creative Thinking, Information Management, Content Management, Knowledge Transfer, Digital Publishing, Curiosity, Creative Problem-Solving, Information Architecture, File Management, Systems Thinking, Critical Thinking, Productivity Software, Responsible AI, Organizational Skills, Productivity, Writing and Editing, Collaboration, Development Environment