IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

University of Michigan
Skills you'll gain: Email Automation, Legal Technology, Creativity, Presentations, Persuasive Communication, Editing, Writing, Communication, Artificial Intelligence, Public Speaking, Generative AI, Critical Thinking
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Kubernetes, Microservices, Docker (Software), Containerization, Application Deployment, Google Cloud Platform, Software Architecture, Systems Architecture, Cloud Applications
Intermediate · Project · Less Than 2 Hours

Skills you'll gain: Unit Testing, Go (Programming Language), Restful API, Authentications, Application Programming Interface (API), Secure Coding, API Design, Application Security, Software Testing, Microservices, Authorization (Computing), Database Development, Web Servers, Server Side, Databases, Software Architecture, JSON, Role-Based Access Control (RBAC), Maintainability, Software Design Patterns
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Statistical Process Controls, Lean Methodologies, Six Sigma Methodology, Risk Analysis, Quality Improvement, Process Improvement, Continuous Improvement Process, Process Capability, Business Process, Project Risk Management, Project Management, Root Cause Analysis, Product Design, Team Leadership
Intermediate · Course · 1 - 4 Weeks
Skills you'll gain: Customer experience strategy (CX), Responsible AI, Customer Engagement, Predictive Analytics, ChatGPT, Customer Service, Google Gemini, Customer Insights, Anthropic Claude, Data-Driven Decision-Making, Artificial Intelligence, Return On Investment
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Continuous Monitoring, Medical Privacy, Risk Management, Health Information Management, Health Care Procedure and Regulation, Risk Mitigation, Information Privacy, Security Management, Risk Analysis, Patient Safety, Personally Identifiable Information, Information Systems Security, Security Controls, Data Security, Regulatory Compliance, Threat Modeling, Vulnerability Assessments
Beginner · Course · 1 - 3 Months

Coursera
Skills you'll gain: SQL, PostgreSQL, Database Management, Data Manipulation, Database Systems
Intermediate · Guided Project · Less Than 2 Hours

Skills you'll gain: Selenium (Software), GitHub, Git (Version Control System), Version Control, CI/CD, File I/O, Object Oriented Programming (OOP), Test Automation, JUnit, Test Data, Unit Testing, Test Case, Regression Testing, Web Development Tools, Test Script Development, Software Testing, Javascript, Browser Compatibility, Scripting, Computer Programming
Beginner · Specialization · 3 - 6 Months

Johns Hopkins University
Skills you'll gain: Stakeholder Analysis, Medical Devices, Agile Methodology, Health Technology, Wireframing, Human Centered Design, Agile Project Management, Healthcare Industry Knowledge, Scalability, Software Development Methodologies, Product Design, Design Thinking, Product Planning, Stakeholder Management, Prototyping, User Interface (UI), Health Care, Product Strategy, Technology Solutions, Risk Management
Mixed · Course · 1 - 4 Weeks

University of Michigan
Skills you'll gain: Data Visualization, Exploratory Data Analysis, Plot (Graphics), Data Presentation, Ggplot2, R (Software), Statistical Visualization, R Programming, Data Visualization Software, Data Analysis, Scatter Plots, Graphic and Visual Design, Histogram, Tidyverse (R Package), Public Administration, Trend Analysis, Policy Analysis
Intermediate · Course · 1 - 4 Weeks

Dubai College of Tourism
Skills you'll gain: Teamwork, Team Building, Conflict Management, Hospitality, Virtual Teams, Team Management, Hospitality Management, Collaboration, Overcoming Obstacles, Self-Awareness
Beginner · Course · 1 - 4 Weeks

Automatic Data Processing, Inc. (ADP)
Skills you'll gain: Recruitment, Recruitment Strategies, Talent Acquisition, Drive Engagement, Brand Loyalty, Interviewing Skills, Brand Awareness, Employee Onboarding, Customer experience strategy (CX), Personalized Service, Relationship Building
Intermediate · Course · 1 - 4 Weeks