Process improvement courses can help you learn techniques like Lean, Six Sigma, and root cause analysis, along with process mapping and performance metrics. You can build skills in identifying inefficiencies, implementing change, and fostering a culture of continuous improvement. Many courses introduce tools such as flowcharts, value stream mapping, and statistical software, which support the application of these skills in practical work, enabling you to streamline operations and enhance productivity.

Universidad de Palermo
Skills you'll gain: Revenue Management, Cross Selling, Market Analysis, Competitive Analysis, Upselling, Market Dynamics, Financial Management, Price Negotiation, Forecasting, Property Management Systems, Customer Analysis, Business Strategies, Marketing Channel, Business Intelligence Software, Time Series Analysis and Forecasting, Decision Making
Beginner · Course · 1 - 4 Weeks

Salesforce
Skills you'll gain: Customer Relationship Management, Customer Relationship Management (CRM) Software, Sales Process, Salesforce, Sales Pipelines, Sales, B2B Sales, Sales Support, Customer Data Management, Databases, Data Management, Data Cleansing, Business-To-Consumer
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Salesforce, Customer Relationship Management, AI Enablement, Responsible AI, Data Ethics, Artificial Intelligence, Customer Data Management, Business Process Automation, Automation, Analytics, Predictive Modeling
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Budgeting, Capital Budgeting, Budget Management, Operating Budget, Financial Management, Financial Analysis, Cash Flows, Financial Planning, Cash Flow Forecasting, Capital Expenditure, Return On Investment, Cost Benefit Analysis, Investments, Decision Making
Mixed · Course · 1 - 4 Weeks

Pontificia Universidad Católica de Chile
Skills you'll gain: Decision Making, Knowledge Transfer, Communication, Mediation, Systems Thinking, Information Architecture, Organizational Structure, Cultural Diversity, Learning Theory
Beginner · Course · 1 - 3 Months

Skills you'll gain: Photography, Photo Editing, Creativity, Creative Thinking, Storytelling, Lifelong Learning, Self-Awareness, Curiosity, Patience, Persistence, Adaptability
Beginner · Course · 1 - 3 Months

Northwestern University
Skills you'll gain: Sales, Sales Presentation, Selling Techniques, Sales Strategy, Meeting Facilitation, Sales Process, Overcoming Objections, Team Oriented, Storytelling, Constructive Feedback, Verbal Communication Skills, Communication
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Technical Management, Business Ethics, Engineering Management, Decision Making, Ethical Standards And Conduct, IT Management, Leadership
Build toward a degree
Beginner · Course · 1 - 4 Weeks

University of Illinois Urbana-Champaign
Skills you'll gain: Creativity, Creative Thinking, Teamwork, Ideation, Presentations, Team Building, Innovation, Collaboration, Professional Development, Public Speaking, Persuasive Communication, Communication, Influencing, Decision Making
Beginner · Course · 1 - 3 Months

Skills you'll gain: English Language, Verbal Communication Skills, Public Speaking, Vocabulary, Grammar, Oral Comprehension, Communication, Professional Development, Cultural Diversity, Interpersonal Communications, Social Skills, Self-Awareness
Intermediate · Course · 1 - 3 Months
Skills you'll gain: Customer Service, Customer experience improvement, Customer Relationship Building, Customer Engagement, Facebook, Customer Insights, Goal Setting, Google Sheets, Marketing, Purchasing, Communication, Business
Beginner · Guided Project · Less Than 2 Hours
Skills you'll gain: Account Management, AI Personalization, Customer Engagement, Generative AI Agents, Customer Communications Management, Customer experience improvement, Personalized Service, Customer Insights, Communication, Scalability, Customer Relationship Management (CRM) Software, Data Ethics, Responsible AI, Predictive Modeling, Business Process Automation, Analytics, Automation
Intermediate · Course · 1 - 4 Weeks