IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Rice University
Skills you'll gain: Basic Electrical Systems, Electrical Engineering, electromagnetics, Physics, Engineering Analysis, Engineering Calculations, Mathematical Modeling, Problem Solving, Applied Mathematics, Advanced Mathematics, Electronic Components, Mathematical Theory & Analysis, Calculus, Differential Equations, Integral Calculus, Trigonometry, Derivatives
Intermediate · Course · 1 - 4 Weeks
Johns Hopkins University
Skills you'll gain: Infection Control, Emergency Response, Personal protective equipment, Public Health, Community Health, Mental Health, Health And Safety Standards, Patient Education and Support, Education and Training, Policy Development, Interpersonal Communications
Beginner · Course · 1 - 3 Months

Skills you'll gain: IT Security Architecture, Threat Modeling, Application Security, Cloud Deployment, Cloud Computing Architecture, Cloud Computing, Cloud Services, Security Engineering, Cloud Security, Systems Architecture, Information Systems Security, Security Controls, Secure Coding, Public Cloud, Threat Management, Software As A Service, Infrastructure As A Service (IaaS), Computer Security, Threat Detection, Role-Based Access Control (RBAC)
Advanced · Course · 1 - 4 Weeks

Fundação Instituto de Administração
Skills you'll gain: Process Mapping, Process Analysis, Process Improvement, Business Modeling, Business Process, Organizational Structure, Project Design, Project Management, Business Management, Operations Management, Organizational Strategy, Leadership and Management, Strategic Planning, Innovation
Mixed · Course · 1 - 3 Months

Kennesaw State University
Skills you'll gain: Cost Benefit Analysis, Risk Management Framework, Risk Management, Risk Analysis, Cyber Risk, ISO/IEC 27001, Enterprise Risk Management (ERM), NIST 800-53, Business Risk Management, Risk Mitigation, Governance Risk Management and Compliance, Cybersecurity, Technical Standard, Security Controls
Intermediate · Course · 1 - 3 Months

University of California, Irvine
Skills you'll gain: Liberal Arts, Social Justice, Research, Policy Analysis, Science and Research, Ethical Standards And Conduct, Discussion Facilitation
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Technical Communication, English Language, Health Technology, Technology Solutions, Telecommuting, Language Learning, End User Training and Support, Vocabulary, Oral Comprehension, Education Software and Technology, Grammar, Emerging Technologies, Data Security
Mixed · Course · 1 - 3 Months

Zoho Corporation
Skills you'll gain: Sales Process, Account Management, Sales Management, Selling Techniques, Sales, Customer Relationship Management (CRM) Software, Customer Relationship Management, Sales Pipelines, General Sales Practices, Sales Training, Sales Presentation, Closing (Sales), Process Mapping, Sales Strategy, Business Software, Sales Enablement, Customer Relationship Building, Verbal Communication Skills, Problem Solving, Critical Thinking
Beginner · Professional Certificate · 3 - 6 Months

Johns Hopkins University
Skills you'll gain: Patient Safety, Continuous Quality Improvement (CQI), Health Systems, Safety Assurance, Health Care Procedure and Regulation, Healthcare Industry Knowledge, Healthcare Project Management, Risk Management, Project Management, Key Performance Indicators (KPIs), Incident Management, Strategic Leadership
Beginner · Course · 1 - 4 Weeks

University of Colorado Boulder
Skills you'll gain: Goal Setting, Positivity, Personal Development, Self-Awareness, Optimism, Time Management, Growth Mindedness, Creative Thinking, Human Centered Design, Professional Development, Verbal Communication Skills, Mindfulness
Beginner · Course · 1 - 3 Months

Skills you'll gain: Digital Transformation, Business Transformation, Corporate Strategy, Business Strategy, Organizational Change, Technology Strategies, Case Studies, Predictive Modeling, Emerging Technologies, Innovation, Strategic Decision-Making
Beginner · Course · 1 - 3 Months

Alex Genadinik
Skills you'll gain: Business Development, B2B Sales, Strategic Partnership, Negotiation, Proposal Writing, Price Negotiation, Contract Negotiation, New Business Development, Consultative Selling, Selling Techniques, Inside Sales, Phone Sales, Sales Development, Sales, Non-Verbal Communication, Marketing Psychology, Search Engine Optimization, Sales Prospecting, Relationship Building, Telephone Skills
Beginner · Specialization · 3 - 6 Months