IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Skills you'll gain: ChatGPT, Data Analysis, OpenAI, Data-Driven Decision-Making, AI Enablement, Generative AI, Analytics, Content Creation, Prompt Engineering, Content Strategy, Artificial Intelligence, Business Intelligence, Customer Support, Customer experience improvement, Automation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Employee Surveys, Surveys, User Feedback, Security Awareness, Cloud Security, Business Software, Data Sharing, Email Automation, Collaborative Software, Business Technologies
Beginner · Guided Project · Less Than 2 Hours

L&T EduTech
Skills you'll gain: Structural Engineering, Construction Engineering, Construction, Engineering Management, Equipment Design, Construction Management, Engineering Practices, Hydraulics, Architecture and Construction, Mechanics, Safety Standards, Engineering, General Construction and Construction Labor, Engineering Calculations, Civil Engineering, Structural Analysis, Mechanical Engineering, Hazard Analysis, Engineering Analysis, Transportation Operations
Advanced · Specialization · 3 - 6 Months

Skills you'll gain: Search Engine Optimization, Web Analytics and SEO, Keyword Research, Auditing, Content Strategy, Web Analytics, Content Performance Analysis, Technical Support, Extensible Markup Language (XML)
Beginner · Course · 1 - 3 Months
University of Maryland, College Park
Skills you'll gain: Unstructured Data, Financial Data, Financial Statement Analysis, Image Analysis, Finance, Financial Analysis, Accounting, Emerging Technologies, Artificial Intelligence, Text Mining, Annual Reports, Machine Learning, Trend Analysis, Data-Driven Decision-Making, Natural Language Processing
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Blockchain, Transportation, Supply Chain, and Logistics, Supply Chain, Supply Chain Management, Supply Chain Systems, Business Transformation, Emerging Technologies, Logistics Management, Internet Of Things, Business Process Automation, Digital Transformation, Asset Management
Beginner · Course · 1 - 3 Months

Skills you'll gain: Prompt Engineering, Prompt Patterns, Prompt Engineering Tools, Artificial Intelligence, Generative AI
Beginner · Course · 1 - 4 Weeks

Saïd Business School, University of Oxford
Skills you'll gain: Financial Inclusion, Responsible AI, Data Ethics, Data Governance, FinTech, Financial Data, AI Personalization, Mobile Banking, Data Sharing, Financial Regulation, Payment Systems, Financial Services, Open Source Technology, Finance, Business Ethics, Human Centered Design, Interoperability, Real Time Data, Product Design, Application Programming Interface (API)
Beginner · Course · 1 - 3 Months

Skills you'll gain: Network Architecture, Network Monitoring, Load Balancing, Network Planning And Design, Virtual Networking, Microsoft Azure, Network Troubleshooting, Network Infrastructure, Network Administration, Scalability, Network Security, Computer Networking, Firewall, Virtual Private Networks (VPN), Network Routing, Virtual Machines
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Canva (Software), Graphic Design, Graphic and Visual Design, Design, Design Elements And Principles, Visual Design, Graphic and Visual Design Software, Digital Design, Creative Design, Design and Product, Event Management, Computer Programming
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Threat Detection, Cyber Threat Intelligence, Cyber Operations, Cybersecurity, Interactive Data Visualization, Geospatial Information and Technology, Web Scraping, Penetration Testing, Digital Forensics, IT Automation, Data Security, Computer Security Awareness Training, Security Awareness, Scripting, Network Analysis, Open Source Technology, Data Analysis Software, Information Privacy
Intermediate · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Sustainable Business, Sustainability Reporting, Corporate Sustainability, Environmental Social And Corporate Governance (ESG), Sustainable Development, Sustainable Systems, Sustainability Standards, Business Reporting, Annual Reports, Strategic Leadership, Leadership, Social Impact, Organizational Structure, Climate Change Mitigation, Marketing Management, Accounting, Marketing, Communication
Build toward a degree
Intermediate · Course · 1 - 3 Months