IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Amazon Web Services
Skills you'll gain: Amazon Web Services, Infrastructure Security, Security Information and Event Management (SIEM), Cloud Security, Security Software, IT Security Architecture
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Project Management, Technical Management, Project Management Office (PMO), Program Management, Project Controls, Team Performance Management, Leadership, Agile Methodology, Stakeholder Management, Emotional Intelligence, Conflict Management, Business Acumen, Organizational Structure, Portfolio Management, Decision Making, Change Management
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Network Protocols, Network Performance Management, Network Monitoring, Network Troubleshooting, Threat Detection, Network Analysis, TCP/IP, Web Servers, Intrusion Detection and Prevention, Network Security
Intermediate · Guided Project · Less Than 2 Hours

University of California, Santa Cruz
Skills you'll gain: Bayesian Statistics, Technical Communication, Data Presentation, R Programming, Statistical Analysis, Statistical Modeling, Data Analysis, Time Series Analysis and Forecasting, Statistical Inference, Sampling (Statistics), Model Evaluation, Probability Distribution
Advanced · Course · 1 - 4 Weeks

University of Leeds
Skills you'll gain: Responsible AI, AI Enablement, Artificial Intelligence, Data Ethics, Artificial Intelligence and Machine Learning (AI/ML), digital literacy, Machine Learning
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Survey Creation, Customer Retention, Customer Insights, Business Research, Customer Data Management, User Feedback, Customer experience improvement
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Amazon Web Services, Google Cloud Platform, Kubernetes, Cloud Storage, Amazon S3, Hybrid Cloud Computing, Public Cloud, Containerization, Application Deployment, Multi-Cloud, Network Architecture, SQL, Relational Databases
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Vector Databases, MongoDB, NoSQL, Applied Machine Learning, Apache Cassandra, Text Mining, Image Analysis, Node.JS, Database Application
Intermediate · Course · 1 - 4 Weeks

École Polytechnique
Skills you'll gain: Digital Transformation, Business Transformation, Technology Strategies, Business Technologies, E-Commerce, Business Management, Innovation, Business, Customer Acquisition Management, Data Management, Marketing Strategies, Data-Driven Decision-Making, Scalability, Customer experience strategy (CX), Presentations
Mixed · Course · 1 - 4 Weeks

Scrimba
Skills you'll gain: OpenAI API, Image Analysis, Multimodal Prompts, Prompt Engineering, Generative AI, OpenAI, ChatGPT, Vision Transformer (ViT), Computer Vision, Artificial Intelligence
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Project Management Software, Program Management, Responsible AI, AI Product Strategy, Planning, Engineering Management, Generative AI, Timelines, Engineering Software, Risk Analysis, Resource Management, Prompt Engineering, Analytics, Large Language Modeling, Stakeholder Communications, Machine Learning, Model Evaluation
Intermediate · Course · 1 - 4 Weeks

Skills you'll gain: Exploratory Data Analysis
Advanced · Course · 1 - 4 Weeks