IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Salesforce
Skills you'll gain: Sales Pipelines, Sales Process, Customer Relationship Management, Salesforce, Customer Success Management, Sales Development, Customer Relationship Management (CRM) Software, Sales Support, Sales Operations, Sales Management, Campaign Management, Lead Generation, Data Visualization, Closing (Sales), Order Management, Product Knowledge, B2B Sales, Customer Support, Sales, Dashboard
Beginner · Professional Certificate · 3 - 6 Months

Skills you'll gain: Microsoft 365, Data Integration, Report Writing, IT Automation
Intermediate · Course · 3 - 6 Months

University of California San Diego
Skills you'll gain: Cloud Development, Cloud Computing Architecture, Cloud Computing, Amazon Web Services, Cloud Infrastructure, Cloud Services, Internet Of Things, Amazon Elastic Compute Cloud, Linux Administration, Software Installation, Embedded Systems, Machine Learning, Command-Line Interface, Restful API
Mixed · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Manufacturing Processes, Engineering Design Process, Computer-Aided Design, Design Strategies, Prototyping, Production Process, Design, 3D Modeling, Materials science
Intermediate · Course · 1 - 4 Weeks

Dartmouth College
Skills you'll gain: Structural Analysis, Structural Engineering, Civil Engineering, Engineering, Engineering Calculations, Construction, Mechanics, Engineering Design Process, Experimentation
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Simulations, Microbiology, Biology, Mathematical Modeling, Programming Principles, Computer Programming
Intermediate · Guided Project · Less Than 2 Hours

Alfaisal University | KLD
Skills you'll gain: Business Management, Leadership and Management, Business Administration, People Management, Performance Management, Organizational Structure, Organizational Effectiveness, Goal Setting, Administrative Support, Leadership, Human Resources
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Teaching, Student Support and Services, Data Collection, Instructional Strategies, Education Software and Technology, Student Engagement, Classroom Management, Interactive Learning, Curriculum Planning, K-12 pedagogy, Social Studies
Beginner · Guided Project · Less Than 2 Hours

University of Pennsylvania
Skills you'll gain: Diversity Programs, Diversity and Inclusion, Diversity Awareness, Diversity Equity and Inclusion Initiatives, Cultural Diversity, Team Management, Workplace inclusivity, Team Performance Management, Conflict Management, Cultural Sensitivity, Culture
Beginner · Course · 1 - 4 Weeks
Skills you'll gain: Terraform, CI/CD, Infrastructure as Code (IaC), Continuous Integration, Ansible, Application Performance Management, Prometheus (Software), Network Monitoring, Continuous Deployment, Kubernetes, Application Deployment, System Monitoring, Package and Software Management, GitHub, Docker (Software), Software Development Tools, Containerization, YAML, Infrastructure As A Service (IaaS), Automation
Beginner · Specialization · 3 - 6 Months

Skills you'll gain: Information Architecture, No-Code Development, Organizational Skills, Content Management, Document Management, Productivity, File Management, Collaboration, User Accounts, Databases
Mixed · Course · 1 - 3 Months

Rutgers the State University of New Jersey
Skills you'll gain: Strategic Sourcing, Procurement, Supplier Management, Supply Chain, Supplier Performance Management, Supply Management, Supply Chain Management, Benchmarking, Competitive Analysis, Business Analytics, Analytics, Business Intelligence, Financial Analysis
Beginner · Course · 1 - 4 Weeks