IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Coursera
Skills you'll gain: Test Planning, Test Tools, Software Testing, Test Execution Engine, Test Case, Software Quality Assurance, User Acceptance Testing (UAT), Quality Assurance, Agile Methodology, Risk Management Framework
Beginner · Course · 1 - 4 Weeks

Rutgers the State University of New Jersey
Skills you'll gain: Robotic Process Automation, Business Process Automation, Automation, Workflow Management, Artificial Intelligence, Accounting and Finance Software, Excel Macros, Emerging Technologies, Digital Transformation, Natural Language Processing, Data Manipulation, Unstructured Data, Scalability
Intermediate · Course · 1 - 3 Months

Universidad Nacional de Colombia
Skills you'll gain: Caregiving, Care Management, Home Health Care, Compassion, Family Support, Recognizing Others, Health Assessment, Chronic Diseases, Stress Management, Adaptability, Critical Thinking
Beginner · Course · 1 - 3 Months

National Taiwan University
Skills you'll gain: Media and Communications, International Relations, Electronic Media, Journalism, Branding, Cultural Diversity, Telecommunications, Digital Communications, Political Sciences, Diplomacy, Digital Transformation
Beginner · Course · 1 - 3 Months

DeepLearning.AI
Skills you'll gain: Retrieval-Augmented Generation, Unstructured Data, LLM Application, Data Preprocessing, Metadata Management, JSON, Image Analysis, Data Transformation, Document Management, Vision Transformer (ViT)
Beginner · Project · Less Than 2 Hours

Skills you'll gain: Unit Testing, Go (Programming Language), Restful API, Authentications, Application Programming Interface (API), Secure Coding, API Design, Application Security, Software Testing, Microservices, Authorization (Computing), Database Development, Web Servers, Server Side, Databases, Software Architecture, JSON, Role-Based Access Control (RBAC), Maintainability, Software Design Patterns
Intermediate · Course · 1 - 3 Months

University of California, Davis
Skills you'll gain: Engineering Plans And Specifications, Blueprint Reading, Architectural Drawing, Engineering Drawings, Construction, Design Specifications, Mechanical Drawings, Submittals (Construction), Building Codes, Coordination, Plumbing, Structural Engineering, Electrical Systems
Mixed · Course · 1 - 3 Months

Skills you'll gain: Plotly, Data Visualization, Datamaps, Data Visualization Software, Scatter Plots, Jupyter, Python Programming, Exploratory Data Analysis, Pandas (Python Package), Data Analysis, Medical Science and Research
Beginner · Guided Project · Less Than 2 Hours

Skills you'll gain: Google Workspace, Gmail, Lightweight Directory Access Protocols, Authorization (Computing), Active Directory, System Monitoring, User Accounts, Email Security, Data Governance, Cloud Management, Cloud Security, Endpoint Security, Identity and Access Management, Mobile Security, Compliance Auditing, Data Security, Configuration Management, Incident Management, Application Deployment, Annual Reports
Intermediate · Specialization · 1 - 3 Months

Sungkyunkwan University
Skills you'll gain: Grammar, Language Learning, Language Competency, Vocabulary, Oral Comprehension
Beginner · Course · 1 - 3 Months

Packt
Skills you'll gain: Computer Security Incident Management, Incident Response, Disaster Recovery, Incident Management, Security Management, Business Continuity Planning, Safety and Security, Change Control, Security Information and Event Management (SIEM), Patch Management, Security Controls, Cybersecurity, Threat Detection, Intrusion Detection and Prevention, Hardening, Configuration Management, Continuous Monitoring, Vulnerability Management, Digital Forensics
Intermediate · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Team Building, Resilience, Emotional Intelligence, Professional Development, Leadership, Team Management, Empathy & Emotional Intelligence, Conflict Management, Collaboration, Communication, Adaptability, Active Listening, Change Management
Beginner · Course · 1 - 4 Weeks