IT support courses can help you learn troubleshooting techniques, network configuration, customer service skills, and system administration basics. You can build expertise in software installation, hardware maintenance, and cybersecurity practices. Many courses introduce tools like ticketing systems, remote desktop applications, and network monitoring software, showing how these skills are applied in real-world IT environments.

Board Infinity
Skills you'll gain: Cyber Threat Hunting, Incident Response, Computer Security Incident Management, Cybersecurity, Network Security, Cyber Security Policies, Threat Detection, Security Controls, Threat Management, Intrusion Detection and Prevention, Firewall, Security Information and Event Management (SIEM), Continuous Monitoring, Endpoint Security, Network Monitoring, Malware Protection
Beginner · Course · 1 - 4 Weeks

Skills you'll gain: Scalability, Software Architecture, Systems Architecture, Microservices, Software Design, Application Design, Solution Architecture, Software Design Patterns, Systems Design, Service Oriented Architecture, Enterprise Architecture, Object Oriented Design, Maintainability, Engineering Software, Functional Requirement, Programming Principles
Intermediate · Course · 1 - 3 Months

Johns Hopkins University
Skills you'll gain: Data Import/Export, Web Scraping, Tidyverse (R Package), Data Integration, Data Manipulation, Data Transformation, Relational Databases, Google Sheets, Unstructured Data, R Programming, Extensible Markup Language (XML), Spreadsheet Software, Databases, SQL, Application Programming Interface (API)
Beginner · Course · 1 - 3 Months

Skills you'll gain: Microsoft Power Platform, Microsoft Power Automate/Flow, Microsoft Teams, Microsoft 365, Generative AI Agents, Internal Communications, Data Store
Intermediate · Guided Project · Less Than 2 Hours

LearnKartS
Skills you'll gain: Salesforce, Salesforce Development, Customer Relationship Management, Customer Relationship Management (CRM) Software, Data Migration, Data Management, System Configuration, Workflow Management, Data Validation, Cloud Computing, Business Reporting, Business Process Automation, User Accounts, Data Modeling, Administration, Role-Based Access Control (RBAC), Data Security
Beginner · Course · 1 - 4 Weeks

Coursera
Skills you'll gain: Social Media, Social Media Strategy, Customer Engagement, Market Trend, Business Strategy, Customer Insights, Brand Management, Strategic Thinking, Strategic Decision-Making, Competitive Analysis, Trend Analysis, Data-Driven Decision-Making, Analytical Skills
Beginner · Course · 1 - 4 Weeks

Yale University
Skills you'll gain: International Relations, World History, European History, Political Sciences, Ancient History, Public Safety and National Security, Social Sciences, Culture, Social Justice, Sociology, Socioeconomics, Economics, Governance
Beginner · Course · 1 - 4 Weeks

Arizona State University
Skills you'll gain: Negotiation, Business Communication, Vocabulary, Business Writing, Forecasting, English Language, Budgeting, Verbal Communication Skills, Financial Acumen, Business Ethics, Auditing, Influencing
Intermediate · Course · 1 - 3 Months

Skills you'll gain: Vulnerability Assessments, Cyber Threat Intelligence, Vulnerability Management, Cybersecurity, Data Persistence, Risk Analysis
Advanced · Course · 1 - 3 Months

Skills you'll gain: Kubernetes, Application Deployment, API Gateway, Cloud-Native Computing, Containerization, Network Troubleshooting, Data Storage, Network Administration, Infrastructure Security, Role-Based Access Control (RBAC), Software-Defined Networking, YAML, DevOps, Technical Support and Services, Linux Administration, Data Storage Technologies, General Networking, Network Architecture, Problem Management, Test Case
Intermediate · Specialization · 1 - 3 Months

Politecnico di Milano
Skills you'll gain: Business Modeling, Augmented and Virtual Reality (AR/VR), Innovation, Technology Strategies, Virtual Environment, Business Transformation, Systems Thinking, Emerging Technologies, Strategic Thinking, Business Strategies, Technology Solutions, Digital Transformation
Beginner · Course · 1 - 3 Months

University of Colorado Boulder
Skills you'll gain: Data Ethics, Healthcare Ethics, Ethical Standards And Conduct, Responsible AI, Artificial Intelligence, Automation, Robotics, Emerging Technologies, Health Care, Medical Devices, Information Privacy, Safety Assurance
Build toward a degree
Beginner · Course · 1 - 3 Months